Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Show more Show less

Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Show more Show less

You are a dynamic and detail-oriented individual joining our team as a Process Automation, Process Improvement, and Product Coordination Specialist. Your role involves enhancing operational efficiency through process automation, implementing improvements, and coordinating product development efforts. Your background in process management, automation technologies, and product lifecycle coordination will be valuable in this role. In process automation, you will identify and analyze key business processes to design and implement automation solutions using tools such as Power Automate, Google Apps script, Postman, and Google cloud console. Collaborating with cross-functional teams, you will streamline manual workflows with automation tools, monitor and optimize automated processes, and train teams on new automation tools effectively. For process improvement, you will lead initiatives focusing on operational efficiency, cost reduction, and quality enhancement. This involves conducting data analysis to identify bottlenecks and inefficiencies, designing and implementing improvement plans based on relevant methodologies, and ensuring alignment with business goals. Documentation for improved processes will be maintained for sustainability and knowledge transfer. As a Product Coordination Specialist, you will act as a liaison between different teams to ensure seamless product development and delivery. Tasks include planning, scheduling, and executing product-related activities, monitoring timelines and progress, preparing reports for stakeholders, and collaborating with key stakeholders to define product requirements and priorities. Your qualifications include a Bachelor's degree in Business Administration, Engineering, Information Technology, or a related field (Master's preferred) and at least 1 year of experience in process automation, process improvement, or product coordination. Strong project management skills, proficiency in automation and product management tools, analytical abilities, and excellent communication and interpersonal skills are required. Preferred qualifications include experience in Agile or Scrum methodologies and product lifecycle management. Join us in this exciting opportunity to drive operational efficiency, implement process improvements, and coordinate product development efforts effectively!,