Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Show more Show less
Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Show more Show less
You are a dynamic and detail-oriented individual joining our team as a Process Automation, Process Improvement, and Product Coordination Specialist. Your role involves enhancing operational efficiency through process automation, implementing improvements, and coordinating product development efforts. Your background in process management, automation technologies, and product lifecycle coordination will be valuable in this role. In process automation, you will identify and analyze key business processes to design and implement automation solutions using tools such as Power Automate, Google Apps script, Postman, and Google cloud console. Collaborating with cross-functional teams, you will streamline manual workflows with automation tools, monitor and optimize automated processes, and train teams on new automation tools effectively. For process improvement, you will lead initiatives focusing on operational efficiency, cost reduction, and quality enhancement. This involves conducting data analysis to identify bottlenecks and inefficiencies, designing and implementing improvement plans based on relevant methodologies, and ensuring alignment with business goals. Documentation for improved processes will be maintained for sustainability and knowledge transfer. As a Product Coordination Specialist, you will act as a liaison between different teams to ensure seamless product development and delivery. Tasks include planning, scheduling, and executing product-related activities, monitoring timelines and progress, preparing reports for stakeholders, and collaborating with key stakeholders to define product requirements and priorities. Your qualifications include a Bachelor's degree in Business Administration, Engineering, Information Technology, or a related field (Master's preferred) and at least 1 year of experience in process automation, process improvement, or product coordination. Strong project management skills, proficiency in automation and product management tools, analytical abilities, and excellent communication and interpersonal skills are required. Preferred qualifications include experience in Agile or Scrum methodologies and product lifecycle management. Join us in this exciting opportunity to drive operational efficiency, implement process improvements, and coordinate product development efforts effectively!,
Designation: Internship-Program Operation Management BU: Working Professional Stipends: ₹25,000/ per month | Duration: 6 months Location: Mumbai- Andheri-Marol Shift: 5 days working | Mon-Fri | Hybrid | 10:30AM- 7:30PM Role Description: As a Program Ops Intern, you will play a crucial role in supporting our Program Ops Team. Your responsibilities will include assisting with the creation and maintenance of website content and landing pages on HubSpot, performing grammar and language checks on website content, and conducting end-to-end audits of information. You will also work on program collaterals such as brochures, emails, and offer letters. Additionally, you will help maintain and test web pages to ensure a seamless user experience. This role involves collaborating with multiple stakeholders and providing support for product and tech inquiries. It offers an excellent opportunity to develop skills in communication and project management while contributing to meaningful projects. Job Responsibilities: Website Management: Assist in the creation and maintenance of web pages and landing pages on HubSpot, ensuring timely turnaround. Content Quality Control: Perform grammar and language checks on website content to ensure consistency, accuracy, and alignment with brand guidelines. End-to-End Quality Audits: Conduct thorough audits of operational information to identify and rectify inconsistencies or errors. User Experience Testing: Test and flag any issues in the program flow on the website to ensure a smooth and effective user experience. Collateral Maintenance: Create and update program collateral, such as brochures, emails, and offer letters, as needed. Email Creation & Maintenance: Create and maintain email templates and campaigns for various programs, ensuring consistency and accuracy. Program Launch and Project Support: Assist in program launches by ensuring all collaterals are ready and providing support to the team with various project-related tasks. Product & Tech Support: Provide support in product & tech-related inquiries, ensuring timely responses and effective solutions. Communication: Demonstrate excellent written and verbal communication skills when liaising with multiple teams and stakeholders to ensure project alignment and completion. Occasional Design Support: Provide assistance in collaboration with the team’s graphic designer for design-related tasks. Skills Required: Ability to adapt dynamically while meeting deadlines Flexible with working hours if needed. Structured and process driven. Familiarity with HubSpot or similar content management systems is a plus. Ability to grasp new tools and processes quickly. Strong attention to detail, especially in grammar and language accuracy. Familiarity with quality control processes and conducting audits is a plus. Strong organizational skills and proficiency with Microsoft Office Excellent communication skills, both written and verbal. Ability to work collaboratively in a fast-paced environment.
Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.
Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrads online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What Were Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrads offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelors degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need. Show more Show less
Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education! Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. All employment is decided on the basis of qualifications, merit, and business need.
Designation- Senior Associate- Performance Marketing BU- Working Professional Location- Mumbai (Andheri-Marol) Salary Range- 7LPA- 10LPA Shift- 5 days working | Sat & Sun fix off | 10:30AM- 7:30pm | WFO or Hybrid (flexible as per business requirement) Role Overview: We’re seeking a data-driven Performance Marketing with expertise in B2C lead generation . If you have experience managing large budgets, driving quality leads, and optimizing digital campaigns for maximum ROI, we want to hear from you! Key Responsibilities: Develop and execute performance marketing campaigns across platforms like Google Ads, Facebook, Instagram, YouTube, and TikTok . Manage large-scale budgets, ensuring cost-effective lead generation. Monitor, analyze, and optimize campaign performance using A/B testing and CRO strategies. Collaborate with cross-functional teams to enhance ad creatives and messaging. Focus on lead quality improvement and conversion rate optimization. Stay updated with industry trends and explore new growth opportunities. Qualifications: Bachelor’s in Marketing, Business, or Communications . 2+ years in performance marketing, specializing in B2C lead generation. Proven experience managing 5-6 figure budgets . Strong analytical skills with knowledge of Google Analytics and other performance tools. Excellent communication and project management abilities. Preferred: Experience with CRM (Salesforce, HubSpot) and marketing automation platforms . Knowledge of SEO and content marketing.
As a Senior Associate in Performance Marketing at our Mumbai office in Andheri-Marol, you will play a crucial role in driving B2C lead generation through data-driven strategies. Your expertise in managing significant budgets and optimizing digital campaigns will be key to maximizing ROI. Your responsibilities will include developing and implementing performance marketing campaigns across various platforms such as Google Ads, Facebook, Instagram, YouTube, and TikTok. You will be tasked with managing large-scale budgets to ensure cost-effective lead generation while monitoring, analyzing, and optimizing campaign performance through A/B testing and CRO strategies. Collaboration with cross-functional teams to enhance ad creatives and messaging will be essential, with a focus on improving lead quality and conversion rate optimization. It will also be important to stay updated with industry trends and explore new growth opportunities. To excel in this role, you should hold a Bachelor's degree in Marketing, Business, or Communications, with at least 2 years of experience in performance marketing, particularly in B2C lead generation. Your proven track record in managing budgets in the range of 5-6 figures, coupled with strong analytical skills using tools like Google Analytics, will be beneficial. Excellent communication and project management abilities are crucial for success. Preferred qualifications include experience with CRM systems like Salesforce or HubSpot, as well as familiarity with marketing automation platforms. Knowledge of SEO and content marketing will also be advantageous for this role, allowing you to contribute effectively to our team's success.,
Designation-Operation Associate (Fresher) BU- Working Professional Location- Mumbai (Andheri-Marol) Salary- 4.5LPA Shift Details- Mon- Fri | 12:30PM- 9:30PM | Work From Office | (1-way drop-off facility for females) About the Role We are looking for an Operations Associate to help manage and smoothly run our programs. The role involves working closely with internal teams, learners, and external partners to ensure everything is delivered on time and learners have a great experience. The ideal candidate should have good communication, analytical skills, and a proactive approach. Key Responsibilities Support end-to-end program execution, including scheduling, tracking, and reporting. Coordinate with internal teams, faculty, and external partners to meet program timelines. Manage learner onboarding, communication, and engagement during the program. Collect and analyze program data to identify gaps and suggest improvements. Act as the first point of contact for learners and stakeholders, resolving queries quickly. Requirements Bachelor’s degree. 0–1 year of experience in program coordination, operations, or a similar role (fresh graduates with relevant skills are welcome). Strong analytical skills with good knowledge of MS Excel and basic data handling. Excellent verbal and written communication skills. Well-organized, detail-oriented, and able to handle multiple tasks. Comfortable working in a fast-paced environment with minimal supervision
Designation- Team Lead Operations BU- Working Professional Location- Mumbai (Andheri-Marol) Salary Range- 7LPA-8LPA Shift Details- Mon- Fri | 12:30PM- 9:30PM | Work From Office | (1-way drop-off facility for females) We are looking for a candidate with 3+ years of experience in Operations , strong communication skills, and prior experience in leading and managing a team . Role Summary upGrad is looking for professionals who are passionate about management, technology, and education to shape learning experiences for working professionals and help build the careers of tomorrow. This role involves planning, strategizing, coordinating with stakeholders, managing project timelines , and leading a team of associates and senior associates to ensure smooth program delivery and learner success. Key Responsibilities Design and implement SOPs and processes for different initiatives to improve learner outcomes. Take ownership of processes, identify gaps, and conduct root cause analysis to close them. Drive the success of learners in the Management and Education domain. Lead and guide a team of associates and senior associates. Collaborate with teams like Content, Delivery, Student Success, Careers, and Corporate Partnerships to deliver results. Skills & Requirements Bachelor’s or Master’s degree from a reputed institute. 3+ years of experience in consulting firms, fast-growing startups, or edtech companies. Strong problem-solving skills with the ability to identify gaps and drive execution. Excellent people skills to work with diverse teams and stakeholders. Data-driven mindset with the ability to analyze information and make decisions. Prior experience in managing a team of delivery executives (preferably in edtech).
As an Assistant Manager in Performance Marketing within the Working Professional Business Unit based in Mumbai (Andheri-Marol), your primary responsibility will be to drive data-driven performance marketing initiatives focused on B2C lead generation. You should possess the skills to manage significant budgets, generate high-quality leads, and optimize digital campaigns to maximize return on investment. Your key responsibilities will include developing and implementing performance marketing campaigns across various platforms such as Google Ads, Facebook, Instagram, YouTube, and TikTok. You will be tasked with efficiently managing substantial budgets to ensure cost-effective lead generation. Additionally, monitoring, analyzing, and optimizing campaign performance through A/B testing and Conversion Rate Optimization (CRO) strategies will be essential. Collaboration with cross-functional teams to enhance advertising creatives and messaging, as well as a focus on improving lead quality and conversion rates, will be crucial aspects of your role. Moreover, staying abreast of industry trends and identifying new growth opportunities will be integral to your success in this position. To qualify for this role, you should hold a Bachelor's degree in Marketing, Business, or Communications and have a minimum of 2 years of experience in performance marketing, specifically in B2C lead generation. Proven experience in managing budgets ranging from 5-6 figures, strong analytical skills utilizing tools like Google Analytics, and effective communication and project management abilities are prerequisites for this role. Preferred qualifications include experience with Customer Relationship Management (CRM) systems such as Salesforce or HubSpot, as well as proficiency in marketing automation platforms. Knowledge of Search Engine Optimization (SEO) and content marketing will be considered advantageous in this role. If you are a results-oriented professional with a passion for driving successful performance marketing campaigns and possess the requisite expertise in managing budgets, optimizing digital campaigns, and enhancing lead generation, we encourage you to apply for this rewarding opportunity.,
As a Team Lead Operations at upGrad, your primary responsibility will be to lead and manage a team to ensure the successful delivery of programs and the achievement of learner outcomes. You will play a crucial role in planning, strategizing, and coordinating with various stakeholders to shape learning experiences for working professionals. Your key responsibilities will include: - Designing and implementing Standard Operating Procedures (SOPs) and processes to enhance learner outcomes. - Taking ownership of processes, identifying gaps, and conducting root cause analysis to address them effectively. - Driving the success of learners in the Management and Education domain. - Leading and guiding a team of associates and senior associates. - Collaborating with cross-functional teams such as Content, Delivery, Student Success, Careers, and Corporate Partnerships to ensure seamless program delivery and learner success. To excel in this role, you should meet the following qualifications: - Hold a Bachelor's or Master's degree from a reputed institute. - Have at least 3 years of experience in consulting firms, fast-growing startups, or edtech companies. - Possess strong problem-solving skills with a focus on driving execution and closing identified gaps. - Exhibit excellent people skills to effectively collaborate with diverse teams and stakeholders. - Demonstrate a data-driven mindset with the ability to analyze information and make informed decisions. - Ideally, have prior experience in managing a team of delivery executives, preferably in the edtech sector. Join upGrad and be a part of a dynamic team that is passionate about shaping the future of education for working professionals.,
International Sales - Admission Counsellor Location: Marol, Mumbai (Work from Office) Founded in 2015, upGrad has established itself as Asia's largest integrated learning, skilling, and workforce development company. Our diverse portfolio includes a range of higher education programs, such as online and hybrid degrees, certifications, boot camps, diplomas, master's, and executive doctorate programs designed specifically for working professionals. We aim to empower the global workforce with enhanced curricula and competencies that make individuals job and market ready. By partnering with leading Indian and international universities, upGrad ensures that our programs are rich in experiential learning and meet global education standards. Our offerings span multiple domains, including Technology, Data Science, Management, Education, Law, Human Resources, Digital Marketing, Supply Chain, Emerging Technologies, and Business Analytics. At upGrad, we are committed to fostering equality, diversity, and inclusion as a premier online education platform. Our dedicated initiatives drive business results while contributing to a brighter future for our employees, global learners, university and business partners, and the communities we serve. We celebrate individuals who bring their authentic selves to work, and we encourage applicants to share any specific needs or requests for support during the application process. We are seeking motivated candidates from Mumbai with 2-5 years of experience in International Sales, B2C, or B2B sales, and exceptional communication skills. Join us in our mission to transform digital learning. Role & Responsibilities: Serve as a mentor and trusted advisor to potential learners, guiding them in their career journeys. Provide personalized counseling to prospective students, helping them map their career paths and demonstrating how upGrad can be a catalyst for their professional growth. Meet weekly enrollment, revenue, and collection targets. Articulate the uniqueness and effectiveness of upGrad’s online learning model. Manage the complete sales closing lifecycle for assigned leads, which includes making phone calls, delivering product demonstrations, closing sales, and maintaining post-sales relationships. Keep a comprehensive database of all interactions with leads and provide regular updates. What We’re Looking For: Exceptional communication (both written and verbal) and interpersonal skills. Proven experience in international sales, with a preference for EdTech sales. Strong understanding of the cultural nuances and buying behaviors of students from across the globe High-achieving sales performers with a documented track record of success. Active listeners and trustworthy individuals capable of building rapport with potential learners. A patient and empathetic approach to handling diverse situations. A disciplined mindset for funnel building, feedback tracking, task prioritization, and consistently exceeding targets and deadlines. A sales-oriented mindset to effectively communicate upGrad’s offerings and achieve revenue objectives. A passion for always delivering exceptional customer service. Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferred. Eligibility: A bachelor’s degree in any field; a degree in Business, Marketing, or Education is preferred. 2-5 years of experience in international sales, preferably in the EdTech sector. Proven track record of achieving sales targets and driving revenue growth. Familiarity with CRM tools and sales tracking software is an advantage. Ability to work effectively in a fast-paced environment and adapt to changing priorities. Strong work ethics and a proactive attitude toward achieving results. Shift Timings: APAC: 7 AM - 4 PM or 9 AM - 6PM EMEA: 11:30 AM - 8:30 PM or 2 PM - 11PM US Region: 8 PM - 5 AM or 10 PM - 7 AM Please note: The above timings are subject to change based on business requirements Location: Mumbai (Work from Office) Working Days: 6 days a week (Certain Saturdays may be given as a week off, based on business feasibility) Join us at upGrad and be a part of a dynamic team that is reshaping the future of education!
🌎 We’re Hiring – International Admission Counsellors (US Market) 🌎 📍 Location: Marol, Mumbai (Work from Office) ⏰ Shift: US Hours (8 PM – 5 AM IST / 10 PM – 7 AM IST) 📅 Working Days: 6 days a week (Sunday Fixed off) Are you passionate about guiding learners and helping them achieve their career goals? Join upGrad, Asia’s largest integrated learning & skilling company, and be part of our international admissions team focusing on the US market. What You’ll Do: ✅ Counsel US-based learners & match their career goals with upGrad programs ✅ Manage the complete admission cycle from outreach to enrollment ✅ Deliver weekly/monthly enrollment & revenue targets ✅ Maintain accurate CRM records & represent upGrad professionally What We’re Looking For: 🎓 Bachelor’s degree with 2–5 years’ international admission experience (US market/EdTech preferred) 🗣 Strong communication skills with US-neutral accent 📊 Proficient in CRM tools & MS Office 💪 Resilient, target-driven, and flexible for US hours Perks & Benefits: 💰 Competitive Salary + Transport Support 🎓 Free/Discounted upGrad Courses (for you & your family) 🩺 Health, Accident & Life Insurance 🎉 Flexi-offs for US Holidays & Indian Festivals 🚀 Career growth opportunities