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4.0 years
0 Lacs
India
Remote
About Us Embrace Software, headquartered in Tampa, USA, is one of the fastest-growing software acquirers in the world. We focus on building niche software businesses that deliver mission-critical solutions across industries (Industrial, Healthcare, Fintech and Edtech). Why Join Embrace: Rapid Growth: Our team has expanded to over 300 members in just 4 years. Financial Strength: We’ve secured $130M in capital. Acquisitions: With 13 successful acquisitions to date, we’re operating in hyper-scale mode. Fortune 500 Impact: We serve 16% of Fortune 500 companies. Proven Leadership: Our CEO/Founder has a track record of creating over $2B in value through his ventures (prior ventures include being a founding member and Chief Strategist at Valsoft, as well as an early lead investor and Board member at VitalHub (TSX: VHI)) Join us as we lay the groundwork for exponential growth over the next 5 years. If you thrive in a fast-paced environment and share our vision, we’d love to have you on board! Job Description This is a remote position. This is a 6-month (C2H) opportunity. We are seeking an enthusiastic Talent Acquisition Specialist to join our team and provide invaluable support to our HR department. Your role will involve performing a variety of hr-related tasks, including sourcing candidates, updating employee records,screening resumes, and scheduling interviews. This contract offers an excellent opportunity to gain firsthand experience in HR operations and gain insight into our company’s approach to recruiting, and employee development. If you are eager to kickstart your HR career and work in a dynamic environment that values growth and development, we look forward to meeting you and providing you with a valuable learning experience. Join our team and embark on a rewarding journey in the field of Human Resources. Key Responsibilities: Candidate Sourcing and Outreach: Assist in identifying and sourcing candidates through various channels such as job boards, social media, LinkedIn, and internal databases. Post job advertisements on career sites and social media platforms. Reach out to passive candidates and conduct initial outreach for available roles. Resume Screening: Review incoming applications and resumes to assess qualifications against job descriptions. Shortlist candidates based on relevant skills and experience. Interview Scheduling and Coordination: Coordinate with candidates and hiring managers to schedule interviews. Send interview invitations and provide candidates with necessary information regarding interview format and preparation. Candidate Communication: Act as the point of contact for candidates throughout the recruitment process, providing timely updates and feedback. Respond to candidate inquiries regarding job openings and application statuses. Interview Support: Assist in preparing for interviews by ensuring interview materials and candidate profiles are organized. Observe interviews, take notes, and contribute to candidate assessments. Applicant Tracking and Database Management: Maintain and update candidate records in the Applicant Tracking System (ATS). Ensure all candidate information is accurately logged and tracked throughout the recruitment process. Onboarding Assistance: Support the onboarding process by preparing materials, assisting with documentation, and coordinating with new hires. Ensure smooth communication between the HR team and new recruits. Market Research and Job Descriptions: Conduct research to identify industry trends, salary benchmarks, and competitor hiring practices. Assist in drafting job descriptions and defining roles to attract suitable candidates. Contribute ideas to improve candidate engagement and recruitment strategies. Reporting and Recruitment Metrics: Track key recruitment metrics such as application volume, time-to-hire, and interview-to-offer ratio. Assist in generating recruitment reports to evaluate the effectiveness of hiring strategies. Requirements A degree in Human Resources, Engineering, Psychology, or a related field. Minimum 2 years of work experience in HR and talent acquisition. Excellent communication skills, both written and verbal. Ability to multitask and stay organized in a fast-paced environment. Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media and job boards (LinkedIn, Naukri, etc.) for recruitment. Positive attitude, detail-oriented, and eager to learn. Preferred Skills (Optional): Knowledge of applicant tracking systems (ATS) is a plus. Experience with LinkedIn Recruiter or other sourcing tools is a bonus. Ability to work collaboratively in a team environment. Benefits Work with diverse teams from different regions, providing a unique opportunity to understand global recruitment practices and cultures. Receive a competitive stipend, reflecting your contributions to the team and the opportunity to gain meaningful work experience. Gain exposure to a wide range of recruitment tools, strategies, and processes, with mentorship from experienced professionals in HR. Opportunity to work in a remote, dynamic and fast-paced environment.
Posted 1 day ago
30.0 years
0 Lacs
Kochi, Kerala, India
On-site
Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Overall objective of the Role The primary responsibility will be to take care of day to day work allocation to Payroll Administrator interacting with client, Attending Client calls, passing on the Process updates to the team members, Maintaining Weekly reports, Daily reports and interacting with the process manager and the team to improve the process. To provide an effective and efficient payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty Would be responsible for the efficient resource and time utilization to achieve process deliverables as per the set SLA’s. He would report into the Process Manager and should support in process supervision Main Responsibilities Strategic Co-ordinating with the Transition team during testing phase Client Handling, Support And Communication Communicating with Onshore team as per Requirement Handling Conference Calls Monthly / Quarterly Basis Reports Report Progress At A Team Level - Keep PM Updated Responsible For Ensuring Quality Documentation Is Up To Date Resource Management Engaging In Periodic Resource Estimation/ Planning Analysing and Forecasting Attrition(Team Level) - Inform PM As Required Controlling Attrition / Absenteeism /Responsible For Resource Utilization Responsible for maintaining and updating team skills matrix & other process documents Performance Management Conducting Daily/Weekly Production Feedback Sessions – Providing Feedback On Quality And SLA Issues And Team Targets Analyzing Team Performance And Identifying Training Needs/ One To One Meetings With Subordinates Ensuring Process/ Refresher Training Is Conducted As Required L&D & HR – Interface – Training Nominations RnR nominations – Providing Inputs To PM Appraisals – Midterm/ Annual – Provide Feedback And Inputs On Team Members To PM Employee Life Cycle Trainee Appraisals – Providing Feedback To PM Coordinating Joining Formalities & Exit Formalities– ID/ Login Creation, etc. For New Team Members, Resignation formalities – Keep PM Update Tracking Attendance/ Absenteeism Of Team – Inform PM Pay Roll Interface – Collecting And Distributing Salary Slips/ Cheques Of Team Ensuring Grievances Are Handled Effectively And Escalating As Required Responsible For Leave Planning Conducting One On One Sessions With the Team Production Ensuring Production through Optimal Work Allocation And Monitoring) Resolving Daily Queries And Problems Of Team Members Creating, Allocating And Tracking Work/ Jobs Using Appropriate S/W As Specified For Process - Inform PM As Required Responsible For Shift Monitoring And Control Responsible For Daily Reporting - MOM Etc. Collecting Team Metrics Analysis Of Errors/ Issues And Creation Of Root Cause Analysis Documents Responsible For Timely Escalation Of Issues/ Problems That Require Attention Of PM Or Clients Ensuring Issue Resolution Providing Feedback On Quality Issues Ensuring Continuous Improvement Of Team Metrics Raising Calls And Coordinating As And When Required With IT Systems To Ensure Process Compliance Ensuring Quality Compliance For All Processes Handled - Following Of Quality Processes Thoroughly - Checklists, Standards Etc. Ensuring All Process SLAs Are Met Ensuring ISMS Compliance for all processes handled Adhering to company policies, Rules & Regulations Adhering to Work Timings, Leave Schedule Requirements Graduate from any stream / Diploma Holder PC Literacy - Word and Excel (Basic Level) Good technical knowledge of payroll and payroll systems MBA (preferably) Supervisory/team handling experience is mandatory. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Posted 1 day ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About This Role As an Analyst, we will have the ability to contribute across multiple clients within the team, enabling you to gain a deep perspective and awareness of the wider industry. We will gain a knowledge of the alternative investment market as you perform analysis over the fees charged to our clients in multiple different alternative investments. Additionally, we will get to hone your communication and project management skills as you assist our Client Managers in keeping our projects on track. People are at core of all that we do based on the consistent achievement of Key Performance Indicators, there are opportunities for development and career progression. What You’ll Be Doing Reporting and Analysis Read through and extract key data-points from financial, capital accounts, ILPA templates, and GP-provided schedules Build detailed reports over management fees, partnership expenses, and carried interest for a variety of alternative investments, including private equity, real estate, private debt, and hedge funds Apply consistent methodology around data extraction, fee recalculation, and report creation Identify inconsistencies or large variances and raise them to more senior team members for resolution Consult with experienced team members across the world when variances arise or when methodologies are unclear Client Management Act as a main point of contact for clients in the APAC region through responding to email inquiries, updating internal and external trackers, sitting on regular status calls, and participating in presentations Breakdown and explain complex fund terms, especially those relating to carried interest and management fees Crafted detailed presentation materials and present FAIR findings to clients on a quarterly basis Respond to client email inquiries timely and efficiently What You’ll Bring To Us Reporting and Analysis Minimum of 3 years of experience in fund accounting, investment management, external audit, or another private equity-adjacent role in a top firm Expertise in understanding financial documents including the notes to the financial, capital account statements, cash flow notices, ILPA templates, and other information regularly published by GPs General understanding of limited partnership agreements, private equity fund structures, and associated fees Detailed-orientated as it concerns applying consistent methodologies, analyzing data, and crafting client-ready reports Self-motivated to meet internal metrics General understanding of most Microsoft Excel functions Strong written and verbal communication skills, especially as it applies to presenting with individuals across our global organization Bachelor’s degree or equivalent experience in accounting or finance required CA, CPA, CFA, ACCA, or other accounting/ finance certification(s) required Client Management Experience in client management/ service as a financial consultant, auditor, investment advisor, or other financial service field Strong presentation skills including the creation of presentation materials in Microsoft PowerPoint and the ability to break down and explain topics to key collaborators Respond to client email inquiries timely and efficiently, looping in senior team members as needed Strong written and verbal communication skills in English Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Posted 1 day ago
0 years
0 Lacs
Thiruvananthapuram Taluk, India
On-site
Company Description Mar Baselios Institute of Technology and Science (MBITS) is located in Kothamangalam, Cochin, Kerala and was established in 2009. Upholding the motto “Wisdom Crowns Knowledge,” the institute aims to provide quality higher education at par with international standards. MBITS offers various B.Tech and M.Tech courses with 468 annual intake, an affordable fee structure, and scholarships supported by Mar Thoma Cheriapally and the Government of India. With a commitment to excellence through highly experienced teachers, the institute promotes innovative technical education, discipline, and strong ethical values. Role Description This is a full-time, on-site role located in Thiruvananthapuram Taluk for an Associate Professor. The Associate Professor will be responsible for delivering high-quality instruction, developing and updating curriculum, guiding student research, and participating in academic planning. Additional responsibilities include mentoring students, participating in departmental activities, conducting research, and publishing results in reputed journals. The role also involves collaborating with faculty members, participating in community service activities, and contributing to the continuous improvement of the academic environment. Qualifications Proven teaching experience in higher education Strong research skills, including conducting studies and publishing findings Experience in curriculum development and academic planning Excellent written and verbal communication skills Ability to mentor and guide students Commitment to ethical practices and discipline Doctorate in a relevant field Experience in technical education and innovation is a plus Strong interpersonal skills and ability to work collaboratively
Posted 1 day ago
5.0 - 10.0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research & Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company’s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation – Chemist Production Location- Nanjangud, Mysore Key Responsibilities. Intermediate/Clean room/SRP: Producing Intermediates/API/Solvent Recovery according to pre-approved instructions and to record the same in respective BPR/documents. To perform the cleaning activity as per the procedure and to record the same in respective BCR/documents. Maintaining the Intermediate/Pharma/SRP and equipment clean and well appropriately disinfected. To ensure that the respective equipment is calibrated Maintaining the respective equipment /Area in clean condition. Online updating of equipment status boards w.r.t to equipment status. Identifying /Labelling of accessories (e.g. Scoop /Scrapper/Hose pipe/Filter bags/ AHU filters / micron filter cartridges) and storing the same in designated place. Identify the abnormalities associated risk and objectives by cross verifying the interlocks in equipment. To ensure the availability of utilities and to maintain the same by requesting utility department whenever required. Material Handling: Receiving the raw material from the stores and storage of raw materials in the designated place Identification and storage of intermediates/ API’s in the designated place. Maintaining the RM/ intermediate/ rejected material storage area clean and when appropriate disinfected. To maintain the accessories per respective SOP. Documentation: To indent, receive and issue therequired documents with in timeline according to pre-approved instructions. To ensure that documents being recorded contemporaneously. To ensure the records are updating contemporaneously and to facilitate the required documents. To ensure the availability of calibration documents where ever required. To ensure that those documents are completed and signed. To ensure the online entries of status board, log books and daily updating documents. To ensure the accessories are properly maintained/ destructed as per the respective SOP and it is properly documented. To submit the completed documents with in the timeline as per respective SOP Safety, health and environment: On line monitoring of the environment conditions in process area Person Profile . Qualification - Degree in Science / Graduate Engineers - Chemical/Diploma in Chemical Engineering (Chemistry/Chemical/PCM/Bio-Chemistry) Experience- 5-10 Years of relevant experience from API industry only Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/
Posted 1 day ago
10.0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research & Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company’s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation – CProduction Location- Nanjangud, Mysore Key Responsibilities. Intermediate/Clean room/SRP: Producing Intermediates/API/Solvent Recovery according to pre-approved instructions and to record the same in respective BPR/documents. To perform the cleaning activity as per the procedure and to record the same in respective BCR/documents. Maintaining the Intermediate/Pharma/SRP and equipment clean and well appropriately disinfected. To ensure that the respective equipment is calibrated Maintaining the respective equipment /Area in clean condition. Online updating of equipment status boards w.r.t to equipment status. Identifying /Labelling of accessories (e.g. Scoop /Scrapper/Hose pipe/Filter bags/ AHU filters / micron filter cartridges) and storing the same in designated place. Identify the abnormalities associated risk and objectives by cross verifying the interlocks in equipment. To ensure the availability of utilities and to maintain the same by requesting utility department whenever required. Material Handling: Receiving the raw material from the stores and storage of raw materials in the designated place Identification and storage of intermediates/ API’s in the designated place. Maintaining the RM/ intermediate/ rejected material storage area clean and when appropriate disinfected. To maintain the accessories per respective SOP. Documentation: To indent, receive and issue therequired documents with in timeline according to pre-approved instructions. To ensure that documents being recorded contemporaneously. To ensure the records are updating contemporaneously and to facilitate the required documents. To ensure the availability of calibration documents where ever required. To ensure that those documents are completed and signed. To ensure the online entries of status board, log books and daily updating documents. To ensure the accessories are properly maintained/ destructed as per the respective SOP and it is properly documented. To submit the completed documents with in the timeline as per respective SOP Safety, health and environment: On line monitoring of the environment conditions in process area Person Profile . Qualification - Degree in Science / Graduate Engineers - Chemical/Diploma in Chemical Engineering (Chemistry/Chemical/PCM/Bio-Chemistry) Experience- 1 -10 Years of relevant experience from API industry only Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Company Profile Mor g an Sta n ley is a lea d ing global fi n anc i al s e rv ic es firm prov i ding a wide ran g e of invest m ent ba n king, s e c u rit i es, inv e st m ent m anage m ent and w e alth m anage m ent serv i c e s . T h e Fir m 's e m ploye e s s e rve clien t s w o rldwi d e inc l u d ing corp o ratio n s , govern m en t s and ind i vid u a l s from m ore than 1,2 0 0 offic e s in 43 co u ntries. As a m arket lead e r, the talent and p a ss i on of our p eo ple is c r itical to our s u cc es s. Togeth e r, we share a co mm on set of val u es r o ot e d in i ntegri t y, excel l e n ce and str o ng team ethic. Mor g an Sta n ley c a n p r o v i de a sup e ri o r fo u ndation for building a pr ofessio n al c a re e r - a pl ac e for p e ople to lea r n, to a c hi e v e and g row. A p hil o sop h y that ba l ances pers on a l lifestyl e s, persp e c tives a nd nee d s is an im portant part of our cult u r e . Department Profile From global institutions to hedge funds, investors come to Morgan Stanley for sales, trading, and market-making services in almost every type of financial instrument in all the world’s financial markets. Morgan Stanley professionals use our network and technology to provide liquidity and sophisticated analysis, to manage risk and execute reliably in the fast-changing markets. Morgan Stanley’s Institutional Equity Division (IED) is a world leader in the origination, distribution and trading of equity, equity-linked and equity-derivative securities. Our broad and deep client relationships, market-leading platform and intellectual insights enable us to be a world-class service provider to our clients for their financing, market access and portfolio management needs. Global Markets Group is the offshoring arm of Morgan Stanley’s Sales & Trading businesses in India. It covers functions across IED and Fixed Income Division (FID) ranging from those associated with sales, trading, analytics, strats to risk management. Primary Responsibilities The role is based out of Mumbai and requires working with the Governance and the COO team. The role will require generating reports, aggregating, and updating/ maintaining various data sets from multiple sources for the business. The job will involve producing management material to analyze trends and activity. Interaction will also be expected with Sales, TMG, Finance, Operations, Legal, Non-Market Risk, and COO teams. The role involves working on – Cost Budgeting and License Agreements ‐ Maintaining all license agreements in a central repository detailing scope, costs, expiration etc. ‐ Run the required quarterly reporting on new activity and validate internally with relevant group ahead of external submission ‐ Monthly Cost Budgeting and estimations ‐ Regular interaction with vendors and managing vendor expectation by liaising with accounts payable. Business Performance Reporting and Analytics Gathering data for, and preparing, charts, metrics, and presentations to illustrate the performance of the Structured Products business Identifying and communicating trends and exceptions in the data. Onboarding tracking Preparing daily, Weekly and Monthly reports on the OTC HNW client onboardings Responsible for maintaining the onboarding documents and approval emails on the SharePoint site Maintaining the wiki site by regularly updating the client onboarding pipeline and the executed transactions Working on enhancements and automations of the onboarding tracking process Governance meetings Preparing Governance meeting presentation by consolidating data from various sources/ teams Responsible for meeting minutes and tracking approvals for new index launches for the SPRC meetings Manage creation of periodic materials - Create various quarterly and monthly reporting packs, including consulting with multiple data sources and teams Own the central data repository for derivatives data and run queries upon request Manually link together data and keep transaction level and aggregated data up to date from various sources. Reconcile the data to identify anomalies and get them fixed. Produce key metric reporting (adhoc/regular) from this database, analysing and highlighting large moves and trends with commentary. Process improvements and automations Working with Controllers, Legal, Trading and Global Capital Markets teams to identify gaps and enhance the reporting process. Automation of daily reporting and recurring analytics work. Various other requests and adhocs. Helping the team in various other tasks and managing a variety of adhoc requests. Skills Required (essential) We are looking for a pro-active person who has a high attention to detail, is a quick learner and has a natural curiosity to understand about financial markets and products. 2 to 4 years of experience in Finance. Experience in Derivatives products would be a plus. Fast-learning, proactive and self-motivated person, with exceptional attention to detail. Ability to respond to requests in a timely manner. Proficiency in MS Excel. Ability to analyse data and create charts or tables to clearly demonstrate trends and exceptions. Proficiency in MS PowerPoint. Ability to translate verbal or written talking points and highlights into material suitable for presentation to senior management. Excellent verbal and written communication skills, in order to be able to understand requirements, request data from, and present information to overseas colleagues from many different departments. Structured Products experience and quantitative background is a plus. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are currently hiring for our Business Development Team across levels, starting from Business Development Executive to Regional Manager-Business Development. Locations : Kochi / Chennai / Bangalore / Thiruvananthapuram / Mangalore / Gulbarga / Belgaum / Vijayapura / Goa Primary Responsibilities ● Acquiring new clients through focused research and a consultative approach. The role requires continuous relationship management of the acquired client. ● Managing existing Brickork Ratings’ (BWR) relationships and focusing on additional mandates for credit ratings, grading services, and various risk & advisory mandates. ● Meeting key decision makers, decision influencers, and other senior officials to increase the visibility of Brickwork Ratings (BWR) ● Meeting corporate clients at various levels, including Finance teams, Treasurer, and CFO, as well as meeting bankers at various levels in the head office and branches ● Constant updates on market developments across the portfolio of clients, competition, regulations, and best industry practices. ● Ensuring monthly, quarterly, and annual revenue targets are met. ● Timely updating of client pipeline reports, call reports, and client calls. ● Enhancement of the Company’s social media presence. Constant client engagement by facilitating interviews, vodcasts, symposiums, etc., in collaboration with the Social Media team ● Ensuring timely invoicing and prompt client payments. Competency / Skills ● Excellent Communication & Interpersonal skills ● Marketing & Sales skills including negotiation & persuasion skills ● Research & Strategy - strong research and strategic analysis skills to benchmark the competition and keep the company ahead of it. ● Business Intelligence - Knowledge about products and services of the financial services sector, especially of a credit rating agency, is essential. Good insights about the competition with the required leverage to surpass them. ● Organizational and People Skills ● Computer Skills: Decent competency in working with Microsoft Office, Excel in particular You can also share your updated CV with recruitment@brickworkratings.com for a quick response.
Posted 1 day ago
20.0 - 22.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title CMO Audit Lead Business Unit Global Quality & Compliance Job Grade G7 (General Manager) Location : Mumbai At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary To plan and execute quality audits of Global CMO, CWH/CNF, Aseptic consumable suppliers as per the audit program (Routine, Qualification & For Cause audits) to ensure maintenance of Quality Standards in compliance to cGMP and regulatory requirements . Key Responsibilities To prepare and approve the audit schedule of CMO’s, CWH & CNF’s, Aseptic consumable suppliers. To plan, co-ordinate with commercial department to conduct audits as per schedule. To prepare Planner, Schedule, Audit Report, including non-compliances and review compliance reports thereof to close the audit. This includes performing routine follow up of performed audits to ensure timely compliance and closure of the audit. To assign the audits based on the expertise and evaluation of auditor. To participate in the audits and to identify non-conformance with respect to Quality / Systems / Procedures / Operations against the regulatory requirements. To execute on-site / virtual / desk audits and review of quality management systems established in all the six systems, as applicable. To review and approve the audit reports and ensure corrections, if any. To provide the final audit report to the Commercial Department within 30 calendar days. To review and verify the audit responses received from the sites and ensure closure of audit. To prepare monthly report and to highlight key areas of concern in the monthly report. To participate in the product release sites / Qualified Person sites audits to ensure that the product is being released as per the regulatory requirement. To communicate the outcome of audit, based on the risk associated with the patient, regulatory compliance and business risk, to facilitate making decision of Approval / Di-approval. To ensure training of auditors to update on current / upcoming regulations. To follow Corporate Quality Policies / Global Quality Standards and applicable regulatory guidelines. To execute Global due-diligence, For cause and QMS audits as per the requirement. Participate & execute the project work assigned by reporting authority. To control and monitor the budget / expenses of the team. Periodic monitoring of annual KPI’s of team. All other duties as assigned by Head Corporate Quality Compliance and CQA. Travel Estimate Job Requirements Educational Qualification M.Sc (Microbiology) Experience Tenure: QC / QA Professional in Microbiology & Quality Assurance with 20 to 22 years of experience in microbiological sciences, cGMP/GLP, pharmaceutical product test methods development and validation; Document / Process gap assessment, Quality Assurance and Regulatory as well as Pharmacopeia Compliance. Processes Known: Aseptic Processing, Terminal Sterilization, BFS Technology, Lyophilization, Prefilled Syringes, Oral Solid Dosages, Oral Liquids, Oral Powders & API. Certified by Indian FDA for microbiological and sterility testing. Maintenance of cGMP; Developing, updating and reviewing Quality Systems; Root Cause Investigations, Implementation of CAPA activities; OOS/Deviation Management; Compliant Handling, Aseptic Process Simulation and Process Optimization. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).
Posted 1 day ago
0 years
0 Lacs
Rajasthan, India
On-site
Job Title: Guest Relations Executive / Senior Guest Relations Executive Location : Udaipur We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors. Roles and Responsibilities ● Guest Services: Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay. ● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation. ● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary. ● Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs. ● Property Management Support: ○ Conduct inventory checks and maintain records. ○ Assist in the procurement of monthly supplies. ○ Step in as the property in-charge during the absence of the property manager. ● Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction. ● Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks. ● Cross-Location Travel: Be willing to travel to other properties in South and West India when required. Qualifications/Knowledge/Experience ● A minimum of 6 months of industrial training or relevant experience in hospitality. ● A pleasant personality and excellent verbal and written communication skills. ● Final-year student or graduate from a Hotel Management program is preferred. ● Flexibility and enthusiasm for traveling across our properties. What We Offer ● Compensation: A competitive salary, plus PLI, Provident Fund, and ESIC. ● Performance Incentives: Performance-linked incentives of up to 35% of the gross salary. ● Additional Perks: Complimentary accommodation and meals provided by the company. ● The opportunity to work at multiple PAN India locations with a focus on North regions. If you are passionate about hospitality, have a positive attitude, and love meeting new people, we encourage you to apply for this exciting opportunity. Be part of our team and help us continue to provide unique and unforgettable experiences for our guests!
Posted 1 day ago
0.0 - 2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About the role Refer to Responsibilities You will be responsible for Job Summary: In this role you will be responsible for ensuring that our orders are delivered from Supplier and Hauliers to the destination on time and in the most efficient manner possible. Working collaboratively with our Suppliers, Hauliers, Commercial, Supply Chain, and Tesco Depots in order to continuously seek more efficient methods of Distribution. In this job, I’m accountable for: Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Responsible for completing tasks and transactions within agreed KPI' s - Identifying operational improvements and finding solutions by applying CI tools and techniques - Knows and applies fundamental work theories/concepts/processes in own areas of work - As an advocate for Primary distribution services, partnering with Suppliers, Hauliers, and Tesco Depots and other teams , promoting positive communication, creating effective relationships, and building trust. -Analytical thinking for future forecasts in store allocation. It is imperative that we swiftly and decisively determine the range of stores to allocate within a time frame and also uplift excess stock from the depots/stores - Assist Supplier, Haulier, Risk Assessors and depot managers with data and insights around the booking slots, legal document updating and their status to enable them with effective delivery planning - Partnering with members of the Primary Customer Service team to help support Tesco suppliers and Primary hauliers to deliver cost effective and efficient supply chain solutions. - Collaborating cross functionally with our Suppliers, Hauliers, Distribution Centers, Supply Chain, Commercial and Finance teams to improve and deliver great service levels. - Delivering day to day operations, including driver/user/store set up & responding to customer queries on schedules and reporting, to ensure a smooth running of the department - Accountable for promptly raising vital Purchase Orders in strict accordance with stakeholder directives and ensuring the precise and timely receipt of these POs to guarantee on-time supplier payments. - Using data to analyze and spot trends to meet KPI targets and make improvements to our network Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: - Leading change and development to drive simplification of routines, including databases and supporting tools - Consulting the supply chain manager to schedule stock delivery slots confirmations based on negotiations with the supplier and Haulier Risk Assessors, DC Managers, IT, Supply Chain Managers, NA - Escalating inquiries to the appropriate team, when necessary Finance Team, Suppliers, Hauliers, Network Planning Team, - Generate regular reports and provide insights to the Supplier and Depots managers Transport team and Supplier Inbound Operational skills relevant for this job: Experience relevant for this job: Supply Chain Management - Basic Distribution and Delivery Schedule Planning - Basic Any Graduate Problem-solving skills and analytical mindset - Skilled Specialization in Supply chain and logistics preferably Excellent communication - Skilled 0-2 Years of Planning role and supply chain experience Ability to prioritize tasks effectively Resilience and responsiveness MS office Suites -Basic Clear and Effective communication skills Eye-to-Detail, Speed and Accuracy You will need Refer to Responsibilities Whats in it for you? At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. About Us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. ͏ Do Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative ͏ Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client’s end ͏ Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues ͏ Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Content Moderation . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
3.0 years
0 Lacs
India
On-site
At KeyData Cyber , our vision is to be the North American leader in designing and delivering digital identity security strategies and solutions to protect our clients in their digital transformation initiatives. KeyData Cyber is a Gartner-recognized leader in professional identity security services, specializing in: Identity Governance & Administration (IGA) Privileged Access Management (PAM) Customer Identity & Access Management (CIAM) Cloud Security Posture Management (CSPM) Identity Threat Detection & Response (ITDR) Come join us, you’re key to our success! Our SailPoint ISC/ Identity Now Support Engineer will step in and own our largest and most important customer issues in addition to providing level two support to our other support teams. In this role, you will be a part of a global team that provides 24x7 support to help customers with their IAM Program. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue. You'll troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. Our Managed Services teams are focused and dedicated to the customers, and you will help drive the success of the IAM program by understanding and advocating our customers’ issues. This role requires you to work in a shift pattern or non-standard work hours as required. This may include weekend work. Location: India Employment Type: Full-Time, Permanent Shift timings: Flexible to support 7:30 pm IST to 3:30 am IST Responsibilities Manage SailPoint ISC/ Identity Now, including aggregation, provisioning, access request, role management, user lifecycle management, connectors, and plugins. Manage incidents & problems related to SailPoint ISC through effective diagnosis, resolution, or implementation of new enhancement to decrease the number of re-occurring issues. Collaborate with cross-functional teams; including connected applications and infrastructure team to jointly troubleshoot the issues and resolve in timely manner Proactively identify and resolve production issues related to SailPoint ISC, ensuring minimal impact on business operations and conduct root cause analysis. Respond promptly to critical incidents and participate in on-call rotations as required. Manage escalations of technical issues from service managers and Tier I support, and partner with Architects and professional services team to resolve the issues and integration challenges. Design, develop, and implement custom plugins and connectors in SailPoint ISC to onboard new applications. Enhance and customize existing connectors to optimize performance and functionality. Qualifications Bachelor’s degree in computer science, Information Technology, or related field. 3+ years of proven experience as a level 2 or 3 SailPoint Admin 1+ years’ experience with SailPoint ISC. Extensive knowledge of security applications, specifically identity management and account creation/maintenance, as well as 3rd party IAM offerings. Working knowledge of SailPoint ISC or other Identity Management suites and directories including Active Directory, and Azure Active Directory. Experience with the following programming languages: Java, BeanShell/JavaScript, and SQL with high proficiency in Java development. Experience with the following web technologies: XML, SCIM, Web and Application Servers, HTML. 3+ years of experience with the configuration and customization of IAM products. Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms. Experience with Databases (Oracle, Sybase, MSSQL, MySQL). Familiarity with Roles Based Access Control. English language proficiency required. Good communication skills and experience working with clients and partners. Experience with business requirements, design, and documentation of IAM products. Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases, and test plans). Preferred Qualifications SailPoint IDN Professional Certification or training and/or SailPoint IDN Engineer Certification or training. Knowledge of enterprise systems (SAP, PeopleSoft, Workday). Why KeyData Cyber? A Place Putting People First – Our team is our strongest asset. We have smart, hard-working, and talented team members. We support learning and development at all levels and encourage work-life balance as part of our key values. A Place to Accelerate Your Career – We have the most digital identity solution deployments in Canada and we are in hyper-growth mode across North America. There are extensive opportunities to learn, develop, and advance in different areas of the business. A Place to Share Your Perspective – We create a culture of respect, belonging, and empowerment for everyone by promoting fair treatment and full participation for all. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request. Apply now to join the KeyData Cyber team!
Posted 1 day ago
360.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific. Position Title: DEBI Senior Analyst Corporate Title: Senior Analyst Location: MUFG Global Services Pvt.Ltd., Bhartiya Centre for Information Technology, Thani Sandra, Main Road, Bengaluru, Karnataka. Working Hour: Primarily HK or UK hours ( 5:30am to 2:30pm or 1:30pm to 10:30pm). Job Profile: Position details: To perform BAU application and operation support on multiple Data Management Systems across MUFG Bank EMEA and MUS International. The individual is to work as the senior analyst for applications within the DEBI (Data Engineering and Business Intelligence) BAU team which supports various applications and manages resolving incidents, problems and changes. Roles and Responsibilities: Delivery: Work in Shifts based on rota HK and EMEA hours. Identify and resolve technical issues. Maintaining and updating system technical documents and service operation manuals. To ensure the support provided is within the Service Level agreement set with business and technology groups. Ensure IT governance, standards and procedures are adhered to at all times. Plan and perform software releases as a part of the Release and Change process. Develop and deliver Application software changes according to requirement. Investigate production incidents/problems and provide solutions to fixing the issues. Assess impact on supported systems based on production changes. Follow standard tooling such as ServiceNow to manage Incidents, Problem and Change. Maintain a good and detailed knowledge of AMD DEBI (Data Engineering and Business Intelligence) applications so as to effectively provide BAU support. Ensure effective communications are maintained through timely sharing of information to technology and business stakeholders. To cover weekend support on a team rota basis. Risk & Compliance: Ensure all activity fully complies with the appropriate policies, procedures and controls Strict adherence to change management and privileged production access management processes Culture and Leadership: Promote the MUFG values-led culture which is inclusive and diverse. Promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions . Job Requirements: The Ideal candidate will be part of the DEBI Application support team, and we are looking for a person who has strong experience( 4+ years) working in large scale teams and supporting production applications. ETL Tools: SSIS, Snowflake Database: Oracle, SQL Server Reporting tools: SSRS, Power BI (Good to have) Batch Job scheduler like Control M (preferred) or any other similar scheduling tool PowerShell, Plsql, SQL server Stored Procs. Experience in application development, database development and system support. Experience with Java and python (advantageous) . Functional / Technical Competencies: Knowledge of the IT infrastructure (for example, hardware, databases, operating systems, local area networks) and the IT applications and service processes used within a Financial Services organization. Required to have a good understanding of software development methodologies. Good Data analysis and SQL Strong analytical and problem-solving skills. Possess good verbal and written communication skills. Personal Requirements: Strong decision-making skills, the ability to demonstrate sound judgement. A structured and logical approach to work. Strong problem-solving skills. A creative and innovative approach to work. Excellent interpersonal skills. The ability to manage large workloads and tight deadlines. Excellent attention to detail and accuracy. A calm approach, with the ability to perform well in a pressurized environment. Strong numerical skills
Posted 1 day ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are seeking a passionate and performance-driven Lead Generation Executive to join our growing team. The ideal candidate will be responsible for driving sales, building customer relationships, and contributing to business development strategies aligned with our sustainability mission. This role requires a high degree of professionalism, energy sector awareness, and a solution-oriented approach. Mandatory Requirements - Bachelor’s degree in Business, Marketing, Engineering, or a related field preferably. 1–3 years of experience in B2B or solution-based sales, preferably in the energy, sustainability, or industrial technology domains. Strong communication, negotiation, and interpersonal skills. Ability to understand technical products and convey value propositions clearly. Proficiency in CRM tools, MS Office Suite, and digital communication platforms. Roles and Responsibilities - Identify, qualify, and secure new business opportunities through various channels, including cold calling, networking, and lead generation. Proactively coordinate and execute business development and client acquisition activities. Build and nurture strong, long-term relationships with potential and existing customers to generate repeat and referral business. Maintain a comprehensive database/list of prospective clients, regularly updating details and tracking interactions. Understand the specific needs and requirements of each potential customer and provide tailored estimations and proposals accordingly. Demonstrate a target-oriented and aggressive approach to acquiring new clients and achieving sales goals. Provide day-to-day operational and administrative support to the Manager, ensuring smooth execution of business development initiatives. Assist the team with back-office functions such as handling tenders, processing orders, updating CRM systems, responding to customer inquiries, and managing documentation.
Posted 1 day ago
5.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Project description DXC Luxoft will supply resources in Staff Augmentation mode to the client at the client's direction and with the client's approval. The Service Personnel will possess sufficient general technical Hogan application and/or mainframe skills and will be expected to develop and maintain additional knowledge and skills regarding client-specific environments and customizations. All Services will be performed in a Staff Augmentation/managed services model wherein client to provide the necessary instruction and information required to conduct Services. Service Personnel will adhere to the client's security policies and procedures in the delivery of Services. Responsibilities Hogan Product Development and Services: Designs, develops, installs, tests, and documents complex application software. Contributes to the design and delivery of technical architecture solution components. Production Support and Development of the related products. Work 8-hour shifts between 6 AM to 10 PM IST from the office. Improvement of the existing system, bug fixing, and updating documentation. Mandatory Skills 5+ years Mainframe/COBOL/CICS/JCL/IMS/DB2/MQ Series 4 years of Mainframe Production support and development 5+ Banking product experience is Mandatory Master's/BE degree or equivalent combination of education and experience Experience working with software design, software development life cycle, development methodologies, and implementation Nice-to-Have Skills Minimum 2 years of Hogan experience in any Application.
Posted 1 day ago
0 years
0 Lacs
Prayagraj, Uttar Pradesh, India
On-site
Job Requirements Job Description Job Title – Collection Manager Place of work – Mumbai Business Unit - Retail Banking Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 3 or more years of experience in collections.
Posted 1 day ago
0.0 - 2.0 years
0 - 0 Lacs
Gachibowli, Hyderabad, Telangana
On-site
Role : US Accountant Location : Onsite (Gachibowli) Job Type : Full Time Note : This role is only for Men. Key Responsibilities : Bank Reconciliation Creating Invoices and Bill Posting journal entries Updating financial statements Maintaining accounts receivable and accounts payable Preparing financial reports Assisting in the preparation of Profit and Loss and Balance sheet Ensuring accurate and timely monthly, quarterly, and year-end close processes Maintaining and creating organized and up-to-date financial records Being supervised by a senior accountant or accounting manager Requirements : Bachelor’s degree in accounting or a related field such as business or finance. Experience 2-6 years in accounting. Should have a strong understanding of basic accounting principles, financial statements. Good communication skill. Must have proficient in excel,word. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Fixed shift Monday to Friday US shift Application Question(s): What is your current location Experience: Accounting: 2 years (Required) Language: Hindi (Required) Location: Gachibowli, Hyderabad, Telangana (Preferred) Shift availability: Night Shift (Preferred)
Posted 1 day ago
0 years
0 Lacs
India
On-site
Planning Engineer Job Description ConceptDash Inc. is seeking a skilled and detail-oriented Planning Engineer to join our dynamic team. Collaborating closely with our technical experts, the Planning Engineer will play a crucial role in ensuring the successful execution of projects. The main responsibilities of the Planning Engineer will include: Developing comprehensive project schedules, and maintaining a track of project progress on a daily basis; Monitoring project progress and proactively updating plans as required. Collaborating with project managers, design teams and other stakeholders to ensure timely completion of projects. Analyzing potential project risks of slippage in schedule and devising effective mitigation strategies. Preparing comprehensive reports on project performance for management review. The Planning Engineer must have excellent communication and presentation skills with a keen eye for detail. Their ability to work independently and meet tight deadlines will be essential, in addition to their technical expertise. As the team handles multiple projects simultaneously, the Planning Engineer’s capacity to coordinate with multiple teams simultaneously, and work under pressure will also be essential. Qualifications: ME/M.tech in Civil Engineering (Any specialization) - Not mandatory BE/B.Tech in Civil Engineering Software Proficiency: Microsoft Projects GSuite Microsoft Office Any additional project management software would be a plus Soft Skills: Exceptional English communication skills (both spoken and written) Strong Presentation skills. Detail-oriented approach. Key Responsibilities: Collaborating with the Project Lead and project teams to develop and support project plans and schedules aligned with project goals and objectives. Tracking project progress against established baselines, identifying deviations, and addressing weak schedule links. Providing regular project updates to the Project Manager, team members, and stakeholders, ensuring effective communications for quick resolution of issues. Managing the Project’s Risk Management tools on behalf of the Project Manager. Identifying key Project Controlling data trends to inform project decisions to maintain or improve on the plan/baseline for ongoing and future Projects. Tracking and reporting progress while implementing effective project controls. If you are passionate about driving successful projects and possess the required qualifications and skills, we invite you to join our team at ConceptDash Inc. We look forward to your contributions in shaping our future endeavors.
Posted 1 day ago
0 years
0 - 1 Lacs
Calangute
On-site
Commercial Manager - Hilton Garden Inn Calangute With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Manager supports the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role will provide support and advice to the General Manager in strategic planning and overall business goals relating to Business Development issues of the brand and the hotel as well as maintain corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Manager, you will be responsible for performing the following tasks to the highest standards: Provide professional, advisory and executive support to the General Manager in meeting strategic goals. Participate in the development and implementation of policies for the department and hotel. Plan and develop marketing strategies and promotion plans. Oversee and assist in the development and implementation of the hotel’s sales and marketing plans. Set clear objectives for the Business Development team, develop individuals’ skills and carry out performance reviews, coaching and training. Monitor and evaluate contemporary sales and marketing initiatives and trends. Responsible for all marketing activities in the hotel. Manage departmental changes and ensure processes and required infrastructure are in place. Conduct market research, establish pricing strategies and sales targets for the hotel. Manage special projects and other business-related enterprises. Ensure efficient utilization of departmental resources. Ensure the development, update and maintenance of promotional materials. Report on the effectiveness of sales and marketing programs. Manage human resources within the department including selection and recruitment, training and development, team building, team member performance planning and review. Ensure team members in the department are aware of their duties and responsibilities. Initiate corrective measures and actions immediately when the well-being and the normal operation of the department or the hotel are being jeopardized. Manage guest relations and client services including guest and client needs, product and service knowledge, sales effectiveness, communication skills, guest and client feedback. Manage departmental expenses and budget. Prepare monthly outlook / forecast for related expenses and return to management as scheduled. Monitor accounts activities and make adjustments when necessary. Implement cost saving methods for the department in line with corporate policy. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International standards are complied with fully. Ensure team members abide by both the hotel policies and procedures. Ensure files, correspondence and other relevant business documentation are maintained. Liaise with the corporate office to execute and ensure smooth flow of all business development initiatives. Coordinate with all Business Development departments within the company to maximize sales opportunities. Responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. Responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. Participate in Hilton initiated sales and marketing events. Conduct sales promotion trips to target markets. Maintain good rapport and communication in the marketplace locally and overseas. Research, produce, gain agreement to implement and monitor the annual revenue proposal / plan throughout the year, updating as necessary. Ensure that all revenue related systems are kept up to date with accurate information and all Hilton International Standards are complied with fully. Respond to changes in the Human Resources function as dictated by the industry, company and hotel. Adhere to the hotel’s security and emergency policies and procedures. Ensure that all team members have a complete understanding of and adhere to the hotel’s Team Member rules and regulations. The Management reserves the right to change / extend this job description if necessary, at any point of time during her / his employment. Carry out any other reasonable duties and responsibilities as assigned. What are we looking for? A Commercial Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Strong selling skills and techniques. Ability to identify needs with the twin acts of probing and listening. Strength of character coupled with determination and self-discipline. High level of self-confidence, enthusiasm and initiative. Ability to deal with different types of people. Experience and exposure in sales / marketing environment. Hospitality qualification or work experience preferred. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Posted 1 day ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Functional Responsibility Having sound knowledge on banking domain (Wholesale, retail, core banking & financial accounting) Experience and in-depth understanding of Credit Risk –Basel III along with RBI Regulatory guidelines and reporting, Market Risk Supporting clients by providing user manuals, trainings, conducting workshops and preparing case studies. Process Adherence Review the initial and ongoing development of products Responsible for documenting, validating, communicating and coordinating requirements. Provide support to business development by preparing proposals, concept presentations and outreach activities Maintaining and updating tracker, reviewing test cases, providing training to internal as well as external stakeholders Client Management / Stakeholder Management Interact with clients in relation to assignment execution and manage operational relationships effectively People Development Co-ordinate with assignment-specific team of consultants, developers, QA and monitor performance to ensure timely and effective delivery
Posted 1 day ago
0 years
0 Lacs
Sikkim, India
On-site
Operate machinery used in packaging. Assist in batch manufacturing as per approved Batch Manufacturing Records (BMR). Ensure adherence to cGMP (Current Good Manufacturing Practices) at all stages of production. Fill out batch records, logbooks, and cleaning records accurately. Maintain SOP compliance and help in updating SOPs if needed. Monitor and maintain in-process quality checks. Report deviations or non-conformances immediately to supervisors. Ensure cleanroom discipline, gowning procedures, and area cleanliness. Follow strict personal hygiene protocols. 10)Ensure safe handling of materials, use of PPE, and compliance with safety standards. 11)Undergo training in pharma manufacturing techniques, GMP, SOPs, and EHS (Environmental, Health, and Safety). 12)Support senior staff and gradually take on independent responsibilities. 13)Basic understanding of pharma production process, especially in sterile/aseptic environments. 14)Knowledge of GMP, SOPs, and regulatory requirements. 15)Good documentation and observation skills. 16)Willingness to work in shifts and in cleanroom conditions.
Posted 1 day ago
4.0 - 7.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a member of the Technology Support team, you will be responsible for providing first and second level technical support to our customers using one of the leading Wealth & Asset Management platform. Your role will be essential in ensuring our customers' satisfaction and loyalty by efficiently resolving their problems and providing high-quality assistance. Your Key Responsibilities Responding to customer requests by telephone, e-mail or through a ticketing system, providing 2nd line application support for production issues from initial contact through to resolution and documentation, including root-cause identification and preventative action, collaborating with business users and technology teams to resolve issues in a timely manner with appropriate solutions. Updating / enhancing client specific configurations As familiarity with the platform grows, analysing customer business requirements and identifying solutions using the applications and systems available, collaborating with development teams to resolve complex issues and implement system enhancements. Manage customer data: reference the authorizations and portfolio rights assigned to customer users, and supervise the maintenance of the asset repository with the Global Data Management teams. Customer training: Participate in the training of new users on our platform, guiding them through key functionalities and helping them solve common problems Documentation: Contribute to the creation and updating of the knowledge base by documenting frequently encountered problems, solutions and best practices, in order to facilitate rapid problem resolution. Follow-up and escalation: Ensure regular follow-up of customer issues to ensure they are resolved satisfactorily and in a timely manner. If necessary, escalate complex issues to the development team or other relevant departments. Monitoring and management of KPIs (Key of Performance Indicators) Continuous improvement: Identify trends and gaps in customer support, and suggest improvements to optimize processes and the overall support experience. Experience in working in Wealth & Asset Management platforms including Order Management, Middle Office, Portfolio Management will be an added advantage Skills And Attributes For Success As the Client Service Technical Consultant Focus on keeping stakeholders satisfied with the IT services through managing projects or enhancements, fixing application issues and tracking service metrics. Experience in Production Support, System performance & reporting, Batch Monitoring, IT Availability etc Experience in Managing and supporting Wealth and Asset Management platform will be a high advantage Lead a motivated and skilled team of Business Analyst, Application Developers and Technical Architects responsible for getting services delivered to the client. Should be well conversant with ITSM & Service Management frameworks. Should have expertise in setting up and running of Managed Services / outsourced projects – key exposure areas are Due Diligence, Service Transition, Steady state attainment and ongoing continuous improvement. Ability to multitask and work in a fast-paced, collaborative team environment. Excellent written and oral communication skills, writing, publishing and conference-level presentation skills a plus. Should be willing to travel in accordance with client and other job requirements. To qualify for the role, you must have. Relevant university degree, preference for finance, mathematics, physics, computer science, or related degrees 4-7 years of experience in Production support, monitoring and incident resolution & management Experience in working SLA/KPI based environment. Experience Working in multiple industries preferably Banking/Financial services/Insurance domains. Knowledgeable in executing AMS engagements in one of the technologies - SAP, Java, .Net, SaaS products on Cloud. Participated and contributes the RFP Pre-sales activities Should have expertise in Due Diligence, Transitions, Service Design and has hands on experience in taking applications to Steady State in Mandatory Ideally, you’ll also have Knowledgeable on Java, Python, or .Net or SaaS products on Cloud. Customer focus: Ability to understand customer needs, develop strong relationships and deliver high quality, personalized service. Ability to translate Amundi Technology's offering into value for customers. Willingness to go beyond expectations to solve problems and deliver an exceptional customer experience Excellent communication and presentation skills: Ability to communicate clearly and persuasively, both in writing and orally, with customers at different hierarchical levels and internal teams. Excellent analytical and problem-solving skills. Ability to effectively manage multiple customer requests, prioritize and meet deadlines What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 day ago
0 years
1 - 1 Lacs
Amritsar
On-site
Responsibilities: Assist in the creation of digital assets for social media, websites, email campaigns, and advertisements Help design brochures, posters, presentations, and other print materials Support senior designers in updating existing designs and creating new visual concepts Collaborate with the marketing and content teams to understand project needs and creative direction Take part in brainstorming sessions and contribute fresh ideas Ensure all designs align with brand guidelines and project goals Participate in feedback and revision cycles to refine designs Job Type: Full-time Pay: ₹9,939.80 - ₹12,000.00 per month Schedule: Day shift Morning shift Work Location: In person
Posted 1 day ago
4.0 - 7.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity As a member of the Technology Support team, you will be responsible for providing first and second level technical support to our customers using one of the leading Wealth & Asset Management platform. Your role will be essential in ensuring our customers' satisfaction and loyalty by efficiently resolving their problems and providing high-quality assistance. Your Key Responsibilities Responding to customer requests by telephone, e-mail or through a ticketing system, providing 2nd line application support for production issues from initial contact through to resolution and documentation, including root-cause identification and preventative action, collaborating with business users and technology teams to resolve issues in a timely manner with appropriate solutions. Updating / enhancing client specific configurations As familiarity with the platform grows, analysing customer business requirements and identifying solutions using the applications and systems available, collaborating with development teams to resolve complex issues and implement system enhancements. Manage customer data: reference the authorizations and portfolio rights assigned to customer users, and supervise the maintenance of the asset repository with the Global Data Management teams. Customer training: Participate in the training of new users on our platform, guiding them through key functionalities and helping them solve common problems Documentation: Contribute to the creation and updating of the knowledge base by documenting frequently encountered problems, solutions and best practices, in order to facilitate rapid problem resolution. Follow-up and escalation: Ensure regular follow-up of customer issues to ensure they are resolved satisfactorily and in a timely manner. If necessary, escalate complex issues to the development team or other relevant departments. Monitoring and management of KPIs (Key of Performance Indicators) Continuous improvement: Identify trends and gaps in customer support, and suggest improvements to optimize processes and the overall support experience. Experience in working in Wealth & Asset Management platforms including Order Management, Middle Office, Portfolio Management will be an added advantage Skills And Attributes For Success As the Client Service Technical Consultant Focus on keeping stakeholders satisfied with the IT services through managing projects or enhancements, fixing application issues and tracking service metrics. Experience in Production Support, System performance & reporting, Batch Monitoring, IT Availability etc Experience in Managing and supporting Wealth and Asset Management platform will be a high advantage Lead a motivated and skilled team of Business Analyst, Application Developers and Technical Architects responsible for getting services delivered to the client. Should be well conversant with ITSM & Service Management frameworks. Should have expertise in setting up and running of Managed Services / outsourced projects – key exposure areas are Due Diligence, Service Transition, Steady state attainment and ongoing continuous improvement. Ability to multitask and work in a fast-paced, collaborative team environment. Excellent written and oral communication skills, writing, publishing and conference-level presentation skills a plus. Should be willing to travel in accordance with client and other job requirements. To qualify for the role, you must have. Relevant university degree, preference for finance, mathematics, physics, computer science, or related degrees 4-7 years of experience in Production support, monitoring and incident resolution & management Experience in working SLA/KPI based environment. Experience Working in multiple industries preferably Banking/Financial services/Insurance domains. Knowledgeable in executing AMS engagements in one of the technologies - SAP, Java, .Net, SaaS products on Cloud. Participated and contributes the RFP Pre-sales activities Should have expertise in Due Diligence, Transitions, Service Design and has hands on experience in taking applications to Steady State in Mandatory Ideally, you’ll also have Knowledgeable on Java, Python, or .Net or SaaS products on Cloud. Customer focus: Ability to understand customer needs, develop strong relationships and deliver high quality, personalized service. Ability to translate Amundi Technology's offering into value for customers. Willingness to go beyond expectations to solve problems and deliver an exceptional customer experience Excellent communication and presentation skills: Ability to communicate clearly and persuasively, both in writing and orally, with customers at different hierarchical levels and internal teams. Excellent analytical and problem-solving skills. Ability to effectively manage multiple customer requests, prioritize and meet deadlines What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – and with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 day ago
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