Unit Head (Healthcare Operations)

As an Operations Manager in a hospital setting, you will have a wide range of responsibilities covering various operational areas. Your role will include overseeing clinical operations, ensuring compliance with statutory regulations, managing marketing and business development activities, handling general administration, overseeing accounts and finance functions, as well as managing legal and HR matters. Your primary focus will be on managing the medical operations of the hospital, which includes overseeing medical support services and ensuring high-quality patient care services are provided. You will also be accountable for meeting revenue targets set by the group management and implementing strategies to improve operational efficiency. It will be part of your duties to plan and execute brand-building and business promotion initiatives when necessary. Additionally, you will be responsible for supervising and evaluating the work activities of various personnel within the hospital, such as medical, nursing, technical, clerical, and maintenance staff. Your role will also involve monitoring the utilization of diagnostic services, inpatient beds, facilities, and staff to optimize resource allocation. You will need to assess the need for additional staff, equipment, and services to enhance operational effectiveness. Maintaining the highest standards of ethical and transparent medical practices will be crucial in your position. Collaborating with the sales team to drive revenue and representing the organization in medico-legal cases will also be part of your responsibilities. Key skills that are essential for this role include integrity, compassion, effective communication, ethical decision-making, critical thinking, attention to detail, confidence, adaptability, managing difficult emotions, and the ability to navigate uncertainty. This is a full-time, permanent position with benefits such as leave encashment. The work schedule is during day shifts, and the role requires the ability to commute or relocate to Rara Sahib Road, Doraha - 141421, Punjab. The ideal candidate for this role should have at least 10 years of experience as an Operations Manager in a hospital setting and must be proficient in Punjabi.,