12 Unified Messaging Jobs

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Collaboration Managed Services Engineer (L4) at NTT DATA, you will play a pivotal role in ensuring that our clients' IT infrastructure and systems remain operational. In this advanced engineering role, you'll oversee, monitor, investigate, and resolve escalated technical incidents, proactively manage client requests, and apply technical process know...

As a Solution Architecture Manager at Accenture, you will be part of the Technology for Operations team, serving as a trusted advisor and partner to Accenture Operations. Your role involves providing innovative and secure technologies to help clients establish an intelligent operating model, driving exceptional results. You will collaborate closely with the sales, offering, and delivery teams to identify and develop innovative solutions. Key Responsibilities: - Develop methodical information technology specifications, models, and guidelines using various Information Technology notations. - Estimate, architect, implement, test, assess, and sell Technology Architectures, covering activities an...

As a Senior Cisco Engineer UCCE, you will be responsible for the following key responsibilities: - Performing break/fix, moves, adds, and changes for telephony equipment and adjuncts with 8 years of experience - Supporting Cisco solutions with 5 years of experience, including Cisco Call Manager, UCCE/UCCX, Cisco Voice Portal, Unified Messaging, Voice Gateways, CUBE, Webex Calling, and Contact Center - Proficiency in ICM, UCCX Scripting - Utilizing an automated ticketing system with 2 years of experience - Supporting Cisco hardware and software for 5 years - Demonstrating strong computer skills and excellent knowledge of general business applications like MS Word and Excel - Exhibiting excell...

As a Diagnostic Engineer III at our company, you will be responsible for identifying and resolving complex telephony and technology issues. Your role will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution, reporting findings, tracking progress, and managing workload to meet defined Service Level Objectives. You will need to demonstrate high standards of conduct, ethics, judgment, independence, discretion, and develop positive working relationships with internal and external customers. Key Responsibilities: - Collaborate and consult with customers, vendors, and contractors to provide expert technical solution...

Typically, the Messaging Services Advisor is the Subject Matter Expert (SME) with Microsoft SharePoint and One Drive. Additionally should have proficiency in Microsoft Exchange, Office 365 within Unified Messaging and Communication. Good understanding and knowledge on Boundary Services, Relay server management, Ironport & Archiving solutions and Microsoft Teams. Advice on support and maintenance of the Microsoft Office 365 Advisesteam in the maintenance tasks associated with the support, modification and updation of Messaging software systems. Works with more senior team members in performing patching, upgrades, etc. Administrator who specialized in Exchange On Premise (2013 to 2019), Exchan...

As an experienced and certified Cisco Contact Center engineer, you will be responsible for providing technical expertise in Unified Communications and Contact Center solutions. Your role will include client consultation, planning, designing, implementing, and supporting IP-based call center solutions. You will be tasked with developing and implementing technical architectures, analyzing existing networks, and recommending solutions to enhance performance. Your responsibilities will also involve setting up, configuring, and testing various components of the Cisco IP Contact Center, such as Cisco Call Manager, IVR, Cisco Intelligent Contact Manager, CVP, Workflow Management systems, and Call r...

As a Diagnostic Engineer III in a fast-paced and demanding environment, you will be responsible for identifying and resolving complex telephony and technology issues. Your main duties will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution of customer issues, reporting findings, tracking progress, and documenting communications within the incident management system. You will manage your workload to meet defined Service Level Objectives and maintain high standards of conduct, ethics, judgment, independence, and discretion. Building positive relationships with internal and external customers is also a key aspec...

8+ exp Unified Communications (UC) SaaS Collaborations Tools (Video conferencing & Broadcasting ) Google Workspace, M365, Monday.com, MS Teams, Zoom, Digital Signage, Adobe ITIL v4 Authentication solutions (Single Sign On/Multi factor authentication) Required Candidate profile Messaging administration or deployment support Messaging protocols and mail security. Certifications (Solution architect Cloud / Google / Azure / AWS, ITIL, PMP) IT security compliance

8 years exp in Unified Communications (UC) Architecture Solution Design & Integration Google Workspace Microsoft 365 MS Teams/Zoom/Adobe Monday.com/Jira SaaS Tools Messaging Protocols(SMTP, SPF, DKIM, DMARC) Multi-Factor Authentication (MFA) Required Candidate profile IT Security Compliance (SOC2, GDPR, ISO 27001) Cloud Architecture (Google Cloud/Azure/AWS – optional) Problem Solving & Analytical Skills Customer-Centric Mindset Collaboration & Communication Skills

The Mainframe Message Broker Admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe Message Broker Admin domain.

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and...

We are looking for a skilled Salesforce Lead with strong expertise in Service and Sales Cloud, advanced integration experience, and hands-on proficiency in LWC and AURA to deliver scalable, high-performance Salesforce solutions for our client.