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Unified Communication & Collaboration Engineer

2 - 6 years

0 Lacs

thiruvananthapuram kerala

Posted:1 week ago| Platform: Shine logo

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Skills Required

ucce mdm dlp sharepoint voice networking exchange online microsoft teams onedrive ms teams mobile device security

Work Mode

On-site

Job Type

Full Time

Job Description

You are a skilled Unified Communication and Collaboration Engineer with 2-4 years of experience, proficient in UCCE, MDM, and Exchange Online. Your expertise also includes Microsoft 365, Entra ID, DLP, OneDrive, SharePoint, MS Teams, and mobile device security. Your role is crucial in supporting and enhancing communication and collaboration services within the BFSI sector. Your key responsibilities will include managing and maintaining Exchange Online, enforcing DLP policies, administering Microsoft Teams, supporting SBC and voice gateways, overseeing OneDrive and SharePoint administration, implementing Power Platform solutions, managing mobile device security, monitoring system performance, collaborating with InfoSec and compliance teams, resolving incidents, contributing to disaster recovery planning, and ensuring strict adherence to BFSI security and regulatory standards. To excel in this role, you should possess hands-on experience with UC & Collaboration technologies, in-depth knowledge of Exchange Online, M365, Mimecast, DLP, OneDrive, SharePoint, and Power Platform, expertise in Entra ID, RBAC, IAM principles, practical experience with MDM solutions, familiarity with managing Mac devices, and excellent analytical skills. Preferred qualifications include Microsoft 365 and Teams certifications, JAMF certification, and experience in a regulated BFSI environment. Your soft skills should include the ability to engage stakeholders, make informed decisions, drive collaboration adoption, deliver end-user training, troubleshoot effectively, and analyze root causes. You should also align with the values of humility, humanity, and integrity upheld by UST, an Equal Opportunity Employer. Please note that your roles and responsibilities may be periodically redefined based on organizational requirements and performance.,

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