Unemployment Insurance Claims Specialist (Night Shift - 10 PM To 6 AM)

2 - 4 years

5 - 6 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Role & responsibilities

  • Process UI claims, protests, and appeals in compliance with company policies and state regulations
  • Collaborate with field operations and recruiters to gather necessary documentation for claims defense
  • Investigate claim validity, gather necessary documentation, and respond to state UI agencies
  • Ensure responses comply with state-specific unemployment laws and employer guidelines
  • Prepare protest letters and appeals for disputed claims
  • Track and report claim trends, identifying opportunities to reduce UI costs and improve processes
  • Maintain up-to-date knowledge of UI laws, regulatory changes, and best practices
  • Identify fraudulent or incorrect claims and escalate as needed
  • Maintain organized and detailed records of all claims, appeals, and determinations for audits and reporting
  • Work closely with HR, payroll, and compliance teams to ensure accurate claim handling
  • Partner with legal and risk management teams to support UI hearings and complex claims
  • Collaborate with operations to ensure accurate job separation documentation
  • Support internal training efforts related to UI claims and best practices

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