UK Telecom

0 - 5 years

3 - 5 Lacs

Posted:2 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Service Executive International Voice Process (UK Telecom)

Company Name: CogentHubCX.AI

Location: 756, Udyog Vihar, Phase 5 Road, Sector 19, Gurugram

Shift Timings: Any 9-hour shift between 12:30 PM – 1:30 AM

Working Days: 5 Days/Week (2 Rotational Split Offs)

Process: UK Telecom – Inbound Voice

Joining Date: 22nd Dec

Transport: Home Drop Facility Available

Job Responsibilities:

Handle inbound customer calls for UK telecom customers

Resolve customer queries related to services, billing, and technical support

Upsell relevant products/services during customer interactions

Maintain high customer satisfaction and quality standards

Accurately document customer interactions in CRM systems

Eligibility Criteria:

Excellent verbal communication skills in English

Customer-focused approach with good problem-solving skills

Ability to work in rotational night shifts

Freshers and experienced candidates both can apply

Prior international BPO experience will be an added advantage

Salary & Benefits:

Experienced Candidates: Up to 5 LPA (30% hike on last documented CTC)

Approx. 41,600 Monthly CTC

Approx. 38,000 Monthly Take-Home + Incentives

Freshers: 20,000 Monthly Take-Home + Incentives

Performance-based incentives

Cab facility (Home Drop)

Preferred Skills:

Excellent communication and listening skills

Sales and upselling mindset

Basic computer knowledge

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Cogenthub logo
Cogenthub

Outsourcing and Offshoring Consulting

London Kolkata

RecommendedJobs for You

kolkata, gurugram