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Trust & Safety Specialist

Trust & Safety Specialist

Accenture in India

7 - 11 years

0 Lacs

navi mumbai maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

quality assurance auditing compliance training research data analysis usergenerated content moderation content moderation learning programs

Work Mode

On-site

Job Type

Full Time

Job Description

As a Trust & Safety Specialist at Accenture, you will be leading a team of Content Moderators focused on keeping the internet safe and assisting platform companies in accelerating their businesses. Your responsibilities will include analyzing and reviewing user-generated content, investigating reported issues, and ensuring the overall safety of online platforms. Your role will involve developing and implementing quality assurance processes for learning programs, monitoring the effectiveness of learning materials, conducting regular audits to maintain accuracy and relevance of content, and continuously improving learning resources. You will collect feedback from learners, identify areas for enhancement, and implement initiatives to enhance the quality of learning operations. Additionally, you will be responsible for ensuring compliance with industry standards and regulations, developing and maintaining documentation related to learning processes, and training team members on best practices in learning quality and operations. You will also research and adopt new technologies and methodologies to enhance learning operations and contribute to the measurement and reporting of key performance indicators. Due to the nature of the role, you may be exposed to flashing lights or contrasting light and dark patterns. If you have a graduation degree and possess 7 to 11 years of experience, this opportunity at Accenture could be the next step in your career. Join us in leveraging technology and human ingenuity to create value and shared success for clients across the globe. Visit www.accenture.com to learn more about our organization and the impact we make in over 120 countries worldwide.,

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Trust & Safety Specialist