Travel Sales Development Executive

About Us

Alike.io is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travelers find and book their most preferred travel itineraries on a single platform. We continuously strive to be a brand you can trust to book awesome experiences that create lifelong memories.We are looking for enthusiastic folks with a get-it-done mindset to join us in this mission. For us, hard work is important, but even more important is keeping our promises, delivering on our commitments. Being a hero is good at Alike but being a team-player is priceless. And finally, making the right choice usually mean going the difficult path, and that is the Alike way.

The role

As a Lead Qualifier, you'll serve as the bridge between our customers and their next great adventure. Your expertise will guide travellers, ensuring they have a seamless, exciting, and personalised experience. If you're passionate about exploring the world and helping others do the same, this role is for you!

Key Responsibilities

• Lead Assessment: Review and assess marketing-generated leads to identify potential customers for holiday quotations.
• Customer Engagement: Proactively contact and communicate with leads as soon as they are generated to maximize conversion opportunities.
• Qualification: Understand customer requirements, assess suitability, and determine prospects by qualifying leads based on needs, preferences, and intent.
• Pipeline Conversion: Convert qualified leads into active prospects by passing them on for further consultation or by initiating the quotation process.
• Collaboration: Work closely with the sales and travel advisor teams to ensure a seamless handover of qualified leads and to optimize customer experience.
• Database Management: Maintain accurate records of lead interactions and statuses using internal CRM tools and ensure timely follow-ups.
• Quick Response: Maintain a rapid turnaround time for initial lead contact to enhance customer experience and increase successful conversions.
  

Requirements

• Excellent Communication: Strong verbal and written communication skills with the ability to build rapport quickly.
• Analytical Skills: Ability to assess and prioritize leads with a keen sense for identifying high-potential prospects.
• Proactive Mindset: Quick to respond and self-motivated in taking ownership of leads and follow-ups.
• Customer-Centric Approach: Ability to understand and align with client needs in a consultative manner.
• Organization & Multitasking: Capable of managing multiple leads and tasks simultaneously in a fast-paced environment.
• Target-Driven: Proven ability to meet or exceed lead qualification and conversion targets.
• Experience: Prior experience in lead qualification, tele-calling, inside sales, or similar customer-facing roles preferred.
  

Benefits

• Competitive salary and benefits
• Attractive sales commission
• A supportive and ambitious team to help you grow