Travel Expert

Company Description

SITA Travel – is India’s leading and most awarded Inbound Destination Management Company, with an inspiring legacy of over 63 years of excellence in tourism and hospitality. From being the preferred travel partner for top international tour operators to orchestrating unforgettable journeys across India, Nepal, Bhutan, and Sri Lanka. SITA Travel has built a reputation for curating experiences that go far beyond sightseeing—offering travelers a meaningful, culturally immersive, and responsible travel experience.

With a passionate team of 500+ travel specialists across 28 offices, SITA Travel combines global standards with local expertise—setting benchmarks in Responsible Tourism, Social Impact, Environmental Care, and Cultural Exchange.

Joining hands with SITA Travel means being a part of a brand that not only drives business success but also creates experiences that leave a positive footprint on people and the planet.

Role Description

This is a full-time on-site role for a Travel Expert, located in Gurugram. The Travel Expert will be responsible for planning, organizing, and coordinating travel itineraries for clients traveling to India, Nepal, Bhutan, and Sri Lanka. Day-to-day tasks include consulting with clients to understand their travel preferences, providing detailed destination information, and ensuring a seamless travel experience through effective communication with suppliers and local partners. The role also involves addressing any travel-related issues promptly and efficiently.

Qualifications

• Experience in travel planning, itinerary development, and providing destination information
• Strong customer service and client consultation skills
• Excellent communication and interpersonal skills
• Proficient in using travel booking systems and related software
• Knowledge of tourism principles, Responsible Tourism, and local cultural experiences
• Ability to work effectively in a team and manage relationships with suppliers
• Problem-solving skills and the ability to handle travel-related issues efficiently