Travel Coordinator

As a Travel Coordinator with 12 years of experience in the travel and tourism industry, you will play a crucial role in ensuring a seamless customer experience. Your responsibilities will include responding to customer inquiries, recommending suitable travel deals, creating customized itineraries, and collaborating with internal teams to enhance customer satisfaction. Your expertise in travel coordination and sales, along with strong communication and negotiation skills, will be essential in this role. You will be expected to handle customer inquiries via phone, email, or chat, understand their preferences and budget constraints, and suggest the most appropriate travel packages. Reviewing recorded calls for service quality assessment, maintaining detailed client records, and staying updated on market trends and promotions will also be part of your key responsibilities. Additionally, applying performance marketing insights to target customers effectively and enhance package offerings will be crucial for success in this role. To qualify for this position, you should hold a Bachelor's degree in Tourism, Hospitality, Marketing, or a related field. Familiarity with travel packages, destinations, and seasonal deals, as well as proficiency in performance marketing techniques like Google Ads and Meta Ads, will be advantageous. Your ability to multitask, prioritize tasks, and deliver results under pressure, coupled with a customer-centric approach and problem-solving attitude, will set you apart as an ideal candidate for this role. If you believe you possess the required qualifications and skills for this position, please send your resume along with a brief note explaining why you are the right fit for the role to hr@shipgigventures.in. This is a full-time, permanent position located at H-35, H Block, Sector 63, Noida, with benefits including paid sick time. The work schedule consists of day shifts, fixed shifts, and morning shifts, and a Higher Secondary (12th Pass) education is preferred. Join our team as a Travel Coordinator and contribute to creating memorable travel experiences for our valued customers.,