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For Employers

Travel Consultant

Synergy Plus Business Consulting Group

0 - 4 years

0 Lacs

haryana

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

amadeus gds verbal communication skills written communication skills sabre

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: As a travel consultant at our company, your role will involve managing bookings for customers planning their travel using the Airline portal. You will be responsible for handling all travel-related queries, including refunds and amendments, via OB/IB calls, chats, and back-office functions. Key Responsibilities: - Connect with internal and external customers using excellent verbal and written communication skills - Manage and handle customer queries efficiently to provide faster resolutions - Make follow-up calls confidently to close tickets - Handle both inbound and outbound calls - Utilize sound knowledge of Amadeus, GDS, Sabre, and any other relevant travel platforms - Be open to working in a rotational shift in a 24X7 environment Qualifications Required: - Fresher or experienced candidate with excellent verbal and written communication skills - Ability to handle customer queries efficiently and provide quick resolutions - Confidence in making follow-up calls and closing tickets - Proficiency in using Amadeus, GDS, Sabre, and other relevant travel platforms,

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Synergy Plus Business Consulting Group

Business Consulting and Services

Bloomington IN

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Travel Consultant