Travel consultant

The Travel Consultant will assist clients in planning and booking travel packages, provide comprehensive travel information, and ensure a seamless experience from initial inquiry to trip completion. The role requires maintaining strong customer relationships, meeting sales targets, and staying updated on travel trends.

Key Responsibilities:

• Client Consultation:

  Help clients identify their ideal travel package based on their suggestions and requirements.

• Destination Research:

  Study and assimilate information about travel destinations, including prices, weather, language, currency, customs, and local attractions.

• Customer Relationship Management:

  Maintain strong relationships with clients to ensure repeat business and referrals.

• End-to-End Travel Service:

  Organize trips, including booking tickets, reserving hotels, and creating detailed itineraries.

• Travel Guidance:

  Provide clients with all relevant information such as guides, brochures, maps, and itinerary details.

• Tour Package Sales:

  Recommend and sell suitable tour packages to customers.

• Customization & Negotiation:

  Accommodate client requests for modifications or customizations wherever possible.

• Problem Resolution:

  Address and resolve any issues arising during the trip to ensure customer satisfaction.

• Database Management:

  Regularly update and maintain client information and travel details in the database.

• Data Security:

  Ensure client data is stored securely and handled appropriately.

• Sales & Revenue Targets:

  Achieve set sales and revenue goals for the assigned territory or portfolio.

• Market Awareness:

  Stay informed on domestic and international travel trends to provide updated recommendations to clients.