Travel Consultant

Job Title: Sales Support & Travel Consultant
Location: Pune
Job Type: Full-Time
Department: Sales & Operations
Reports To: Sales Manager / Senior Travel Consultant

About the Role

Samisha Holidays is looking for a detail-oriented and customer-focused Sales Support & Travel Consultant who will assist our core sales team in daily operations, itinerary preparation, and vendor coordination. This is a hybrid role ideal for someone with a background in backend travel operations who is now looking to gradually transition into a client-facing travel advisory position.

Key Responsibilities Sales Support

• Assist the sales team in preparing customized itineraries based on client preferences and budgets
• Follow up with DMCs and vendors for rates, confirmations, and changes
• Maintain records of lead status and assist in documentation and quotations
• Handle basic queries from clients via WhatsApp or email when guided by the core sales team

Client Interaction (With Support)

• Support soft lead conversions under guidance from sales executives
• Explain package inclusions, exclusions, and assist with itinerary clarifications
• Coordinate post-sale communication and ensure smooth service delivery
• Build rapport with converted clients to encourage repeat bookings

Operations Coordination

• Oversee smooth handover from sales to operations post-booking
• Track booking confirmations from vendors, hotels, and transport partners
• Monitor booking progress and flag issues proactively

Who Should Apply

This role is ideal for someone who:

• Has 1–2 years of experience in the travel industry (operations/backend/billing)
• Has basic client interaction skills but wants to develop into a sales/advisory role
• Is organized, process-driven, and can work well under supervision
• Wants to be part of a growing team and build a long-term career in travel sales

Requirements

• Bachelor's degree in Hospitality, Travel, Business, or related field
• Prior experience in travel operations, invoicing, or backend support preferred
• Good communication skills in English and Hindi (verbal and written)
• Basic understanding of domestic/international tour planning
• Familiarity with WhatsApp/web tools, Excel, and email etiquette

Preferred Qualities

• Willingness to learn pitching/sales skills
• Attention to detail and strong follow-up ability
• Comfort in coordinating with third-party vendors and suppliers

Growth Path

Based on performance and initiative, the candidate can be trained and promoted into a full Sales Executive role within 3–6 months.

Job Types: Full-time, Fresher, Contractual / Temporary, Freelance

Pay: ₹12,532.33 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Work from home

Ability to commute/relocate:

• Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Travel planning: 1 year (Required)

Language:

• English (Preferred)
• Hindi (Preferred)
• Marathi (Preferred)

Work Location: In person