Travel Consultant II

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! As a Travel Agent (Onsite) in our Mumbai, India office, you will be the face of our company, handling communication and requests for both current and potential clients. Your goal is to assist them in traveling smart and achieving their goals. If you possess excellent communication skills and have a strong focus on customer service, we encourage you to read further. As a Senior Travel Agent, your responsibilities will include searching and confirming travel reservations for customers, maintaining a deep understanding of client travel policies to provide consistent consultation, handling all requests related to necessary regulations (DOT, TSA, passports, visas, etc.), offering industry information such as low fares and penalties, as well as identifying opportunities to enhance operational processes and client relationships. Additionally, staying updated with the latest developments in the travel industry supported is essential. The ideal candidate will have extensive experience in dealing with Corporate Clients, possess a good understanding of the travel industry, policies, procedures, and processes, and must have advanced skills in GDS Amadeus. Proficiency in handling Issues, Reissues, Refunds & ADM's is required, while knowledge of Visas & Transit Visas is preferable. Strong verbal and written communication skills in English are necessary for this role. BCD is a market leader in travel management, catering to individuals and companies looking to travel efficiently and achieve more. Our client base includes some of the most renowned business and consumer brands globally. With operations in over 100 countries, the majority of our 10,000+ employees work virtually, promoting a healthy work-life balance. We are committed to sustainability and strive for success for our customers, our business, and our employees. At BCD, you will experience a dynamic and flexible work environment that encourages connection, collaboration, and celebration. You will have the opportunity to grow your skillset and advance your career, supported by a compensation package that values your overall well-being. Our inclusive workplace celebrates diversity, ensuring that everyone feels welcomed and appreciated. If you are ready to embark on this journey with us, apply now! We are dedicated to creating a diverse, inclusive, and authentic workplace. Even if your experience does not perfectly align with the role, we encourage you to apply, as we are committed to providing necessary accommodations to ensure all employees can perform effectively. For accommodation requests or further information, please contact our Talent Acquisition department at careers@bcdtravel.com.,