Travel Consultant

Company Description

Chalo Ghoomne, through our division Trip Factory, covers all aspects of domestic and international travel with an extensive network of affiliates, service partners, and tour agents across the best destinations worldwide. Our partners and affiliates, acting as our representatives, play a crucial role in our business by providing an exceptional travel experience that leads to a high percentage of referrals and repeat customers. We offer a comprehensive range of travel services including air ticketing, hotel booking, customized packages, car rentals, visa services, and forex. Our dynamic and responsive approach ensures flexibility and customization even with last-minute changes. We pride ourselves on professionalism, with a team trained to provide thorough and professional service to both clients and partners.

Role Description

This is a full-time on-site role for a Travel Consultant located in New Delhi. The Travel Consultant will be responsible for assisting clients with travel plans by providing consultation, managing travel arrangements, and ensuring customer satisfaction through exceptional service. Day-to-day tasks include booking flights, hotels, and other travel services, customizing travel packages, handling reservations, and providing support throughout the travel process to accommodate any changes or special requests.

Qualifications

• Travel Consulting and Travel Management skills
• Experience in Travel Arrangements and Reservations
• Customer Service skills and the ability to handle client inquiries with professionalism
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Proficiency in using travel booking systems and software is a plus
• Bachelor's degree in Tourism, Hospitality, or related field preferred