Transport Executive

Key Responsibilities:

Ensuring End-to-End Transport Coverage:

• Provide efficient and cost-effective transport services to the client.
• Ensure each vehicle departs at the exact appointed time.
• Accurately log vehicle start times and kilometer readings.
• Verify staff boarding and initial pick-up times are logged correctly.
• Ensure only rostered employees are picked up and obtain approval for any unlisted staff.
• Maintain a 24/7 transport helpdesk, handling call logging, queries, and concerns.
• Monitor and report speeding incidents and other transport-related issues to the Transport Helpdesk.
• Communicate effectively with the Transport Helpdesk via radio when needed.
• Complete log books upon arrival at the client's site, excluding excess mileage.
• Handle morning/evening drops, as well as cab and bus operations.
• Prepare and optimize routing for cabs and buses.
• Conduct physical audits of vendor vehicles.
• Issue parking stickers to employees.

Serving as a Go-Between Among Teams:

• Support the transport team at the client's facility and collaborate effectively with cross-functional teams.
• Maintain regular communication with vendor supervisors.
• Keep an accurate record of important transport-related contact numbers.
• Prepare work orders and assign unique reference numbers for each transport request.
• Utilize strong analytical skills to prepare daily, weekly, and monthly transport reports.

Manage the Overall Operations of Transport:

• Maintain comprehensive transport records and generate reports.
• Liaise with builders, vendors, and AMC partners, handling all related tasks.
• Manage transport arrangements for VIP visits.
• Address and resolve employee transport queries, complaints, and concerns efficiently.
• Oversee vendor management and invoicing processes.
• Manage and optimize parking space.
• Perform any other tasks as assigned by the Facility Manager.

Qualifications and Experience:

• Graduate of any discipline.
• 3-5 years of experience in transport management within a BPO setting.
• Demonstrated aptitude for teamwork and collaboration.
• Solid background in developing and monitoring improvement programs.
• Excellent email and report writing skills.
• Proficiency in MS Office (Excel, Word, PowerPoint, etc.).
• Strong communication and interpersonal skills.
• A strong drive toward excellence and a focus on getting things done effectively.