Transport Coordinator

Job Description

Hi, We are hiring for the role of Transport Coordinato r for the FMCG MNC , position based at Kothur Mandal, Hyderabad - plant. You'll be hired on the payroll of Ashkom Media India Pvt. Ltd. Kindly go through the attached JD and if interested revert me back with your feedback and updated resume. Need immediate joiner JOB DESCRIPTION Designation : Transport Coordinator Location : Kothur Mandal - Hyderabad Qualification : Any Graduate Basic Requirement - SAP, MS - Excel Job Description Monitoring a high volume of inbound and outbound shipments including reverse logistics. Maintain relationships with logistics partners and customers. Provide exceptional customer service to customers and logistics partners. Solve customer and logistics partner problems and help resolve issues. Monitoring and maintaining performance reports for logistics partners as well as for customers. Ensure to have a correct update in the MIS report supporting the billing team to share correct data. Be a professional representative of our company that other employees look up to. Plan delivery routes. Dispatch drivers to complete deliveries. Record shipment details on the computer system. Review driver logs. Respond to client feedback or complaints. Responsible for the activities associated with the transportation of products from suppliers into the network. Optimize transport planning in the most efficient way for customers and stakeholders Maintain proper and accurate Pre-Shipment and Post-Shipment Administration Track and Trace Proof of Delivery Over, short, and damaged shipment issues Evaluates, records, and responds to additional/special service requests (i.e. lift-gate, inside delivery, etc.) Work with transportation providers and freight payment team to ensure proper accessorial cost and flows Handle damage and loss claims Assists in troubleshooting and resolving safety, service, and operational issues Ensure correct estimates in transport planning system Meet on time delivery (OTD) requirements and follow on discrepancies with suppliers and Customer Service Stakeholder management; adequately and proactively inform Customer Service departments, Global Service Centres, and suppliers.