Training Operations Coordinator

We are seeking a detail-oriented and dynamic Training Operations Coordinator to manage the scheduling, coordination, and overall administration of training programs at Grras IT Solutions. The ideal candidate will act as the central point of communication between students, trainers, and management, ensuring smooth execution of all training batches and timely resolution of student concerns.

Key Responsibilities:

• Schedule and manage all ongoing and upcoming training batches (online/offline).
• Coordinate with trainers to avoid scheduling conflicts and overutilization.
• Monitor trainer availability and assign batches accordingly.
• Handle candidate requests related to batch transfers, rescheduling, or trainer changes.
• Collect and update student fee records; follow up on pending payments.
• Address and resolve candidate concerns and feedback regarding trainers, batches, or classes.
• Maintain clear documentation and communication for every batch and candidate interaction.
• Coordinate between different departments (Sales, Placement, Trainers) for efficient batch functioning.
• Prepare and update batch-wise reports and rosters regularly.

Required Skills & Qualifications:

• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Familiarity with scheduling tools or CRM software is a plus.
• Problem-solving attitude and student-first approach.
• Prior experience in training/coaching coordination preferred.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Work Location: In person