Training Manager (L&D) - Supply Chain

Zepto

2 - 7 years

3 - 8 Lacs

lucknow nelamangala

Posted:1 day ago| Platform:

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Skills Required

training management warehouse operations inventory control supply chain training dark store operations process excellence knowledge assessments simulation-based training on-the-job training mother hub operations learning & development logistics training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Education & Experience:

Graduate degree (mandatory); MBA or Masters (completed/pursuing) preferred.
48 years of experience in
Retail, Supply Chain, or Logistics
training.
Knowledge of
Kannada
preferred for Bangalore region.
Open to
Saturday working
and
night shifts (cold MHs)
.

Key Responsibilities:

Conduct
Training Needs Analysis (TNA)
and create annual training plans aligned with business goals.
Design and manage
training calendars
for operations and MH teams.
Develop, review, and update
training content
and SOP manuals.
Deliver
new hire onboarding, refresher, and process trainings
; monitor completion and effectiveness.
Lead
trainers performance reviews
, ensure alignment with MH and business KPIs.
Track and evaluate
training impact
using MIS and performance data.
Collaborate with
L&D Lead, HR, and Operations teams
to drive continuous learning culture.
Conduct
audits and workshops
to address process deviations through training interventions.
Coach and mentor
trainers and team members for ongoing performance improvement.

Skills & Attributes:

Strong stakeholder management and communication skills.
Independent, proactive, and result-oriented approach.
High ownership, collaboration, and agility in execution.
Ability to motivate teams and drive performance through learning.

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