Training Intern

As a Training Program Intern at Teachmint, your role involves conducting offline training sessions for partner schools across India to assist in the adoption of Teachmint X smart classroom devices, thereby driving digital transformation in classrooms. You will be responsible for managing and delivering training programs for trainers, ensuring they are well-equipped with the necessary knowledge, skills, and methodologies to deliver high-quality customer training sessions. Your collaboration with internal stakeholders will aim to standardize training content, improve training effectiveness, and align learning initiatives with business objectives. **Key Responsibilities:** - Develop and implement Train-the-Trainer (TTT) programs to prepare trainers for educating customers. - Support in establishing training methodologies, best practices, and standard operating procedures (SOPs) for trainers. - Continuously update training content and materials based on product updates, customer feedback, and business needs. - Conduct regular assessments to ensure trainers" proficiency and effectiveness. - Identify skill gaps and organize refresher training sessions as needed. - Ensure alignment of all trainers with the company's training standards and customer engagement strategies. - Monitor and assess trainers" performance in customer training sessions through audits, feedback, and observation. - Stay updated with the latest industry training trends and technologies to enhance training delivery. - Work closely with Product, Sales, Customer Success, and Operations teams to ensure training content aligns with customer needs. - Act as a key liaison between trainers and internal departments to ensure seamless communication and updates. - Track and analyze key performance indicators (KPIs) related to training effectiveness, trainer competency, and customer satisfaction. - Prepare reports on training impact and trainer development progress for senior management. **Qualifications Required:** - Fluent in English & Hindi. - Pursuing or completed a Bachelor's degree with excellent communication and presentation skills for training delivery. - Quick learner with the ability to demonstrate proficiency in training technologies, e-learning platforms, and Learning Management Systems (LMS). - Strong leadership, coaching, and people management skills. - Analytical mindset with the ability to assess training effectiveness through metrics. - Ability to work in a fast-paced environment and manage multiple training projects simultaneously. - Strong problem-solving skills with a customer-centric approach. - Training Design & Delivery expertise. Teachmint Technologies offers a distinctive team environment where you can work alongside the best minds in the startup, consulting, and corporate ecosystem. You will have an empowering role with high-growth potential and impact, supported by leading investors in the EdTech industry. The company fosters a culture of innovation, collaboration, and continuous learning, providing you with the opportunity to drive meaningful change in the education sector. As an equal opportunity employer, Teachmint Technologies is committed to a diverse and inclusive workplace, free from discrimination based on gender, race, religion, or age. Join Teachmint and contribute to reshaping the future of education!,