1 - 3 years

2 - 3 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Domain Trainer – Sales & Back Office (Financial Services)

Job Description:
We are looking for a Domain Trainer to train and support Sales Associates (Direct Channel) and Back Office teams in the financial services process. The role involves conducting product & process training, monitoring performance, and ensuring quality delivery across teams.

Key Responsibilities:

  • Conduct product, process & system training for new and existing team members
  • Train Sales Associates on product pitch, objection handling & customer communication
  • Train Back Office team on documentation, data entry, and compliance processes
  • Prepare training materials, assessments, and SOPs
  • Monitor performance and provide feedback/coaching to improve quality and productivity
  • Maintain training records and submit regular training reports
  • Coordinate with Operations, Sales Leaders, and HR for training schedules

Requirements:

  • Experience in financial services, sales training, or process training
  • Strong communication and presentation skills
  • Good knowledge of MS Office (Excel, Word, PowerPoint)
  • Ability to handle multiple batches and timelines
  • Minimum 1–3 years of relevant training/operations experience

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

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