Trainee Restaurant Manager

As a Cafe Manager, you will oversee all aspects of our cafe operations including staff management, operations, finances, customer service, and menu planning. Your responsibilities will include hiring, scheduling, and training staff to ensure excellent customer service, supervising staff to improve performance, and fostering a positive work environment. In terms of operations management, you will oversee daily cafe operations, maintain cleanliness and organization, and ensure customer satisfaction while resolving any issues promptly. Financial management will involve monitoring budgets, tracking finances for profitability, improving profit margins through efficient operations, and managing supplies, inventory levels, cash handling, and banking procedures. Your focus on customer service will involve providing excellent service, resolving customer issues professionally, and building customer loyalty through personalized service and promotions. You will also coordinate with suppliers for timely delivery of supplies and ingredients. Additionally, you will ensure compliance with health, safety, and food hygiene regulations, as well as with licensing and employment laws. Maintaining accurate records and reports will be essential. To qualify for this role, you should have at least 2 years of experience in cafe or restaurant management, strong organizational and leadership skills, excellent communication and customer service abilities, budgeting and financial management skills, inventory management and cost control expertise, as well as problem-solving and conflict resolution capabilities. This is a full-time, permanent position with benefits including health insurance, life insurance, and provident fund. The work schedule may include day shifts, morning shifts, and rotational shifts, with the work location being in person.,