Trade Support Analyst Trade Support Analyst

• Interest claims processing - Timely and accurate investigation of claims receivable / payable and processing valid claims and rejecting invalid claims


• Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.


• Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.


• Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.


• Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.


• Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.

Required qualifications, capabilities and skills

• Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.


• Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.


• Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.


• Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.


• Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.

Preferred qualifications, capabilities and skills

• Good understanding of Fixed Income and the trade flows. Knowledge of the front to back operations process (including the key elements such as booking, confirmations, settlements, etc) to facilitate issue resolution across teams


• Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.


• Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.


• Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.

• Interest claims processing - Timely and accurate investigation of claims receivable / payable and processing valid claims and rejecting invalid claims


• Support trade orders accurately and efficiently, ensuring seamless flow to subsequent back-office systems.


• Develop and Utilize knowledge of market products to understand each deal and contribute to the optimization of our trading platform.


• Develop and apply automation technologies to support trade processing, including settlements, profit and loss, and confirmations.


• Actively participate in change management initiatives, leveraging resources to minimize disruption and facilitate successful transitions.


• Contribute to continuous improvement efforts, identifying inefficiencies in processes and proposing solutions based on data analysis.

Required qualifications, capabilities and skills

• Baseline knowledge or equivalent expertise in trading services, specifically in order execution and trade settlement.


• Demonstrated ability to apply automation technologies in a trading environment, with a focus on process optimization.


• Proactive in change management, with the ability to leverage resources to facilitate smooth transitions and minimize disruption.


• Developing skills in data analysis and tech literacy, with the ability to communicate data-driven insights effectively.


• Demonstrate the ability to develop internal stakeholder management, with a focus on building productive relationships and driving mutually beneficial outcomes.

Preferred qualifications, capabilities and skills

• Good understanding of Fixed Income and the trade flows. Knowledge of the front to back operations process (including the key elements such as booking, confirmations, settlements, etc) to facilitate issue resolution across teams


• Comprehensive understanding of financial markets, trading instruments, and the overall trading process, with experience in trading services like order execution, trade processing, and risk monitoring, supported by previous experience in finance industry operations roles.


• Strong relationship-building, influencing, and conflict management skills, with excellent written, oral communication, and interpersonal abilities to resolve issues and maintain positive stakeholder relationships.


• Effective presentation and negotiation skills, combined with an innovative mindset focused on continuous process improvement, and a willingness to be flexible in a team-oriented environment.