Trade Operations Associate - FTC for 9 months

This job profile provides a broad overview of the Job Operations Associate and is not intended to exhaustively describe the job.

Job Profile

Operations Associate jobs provide support to multiple team and operations which provides services to internal customers. This category does not have external customer facing or revenue generating responsibilities and serves internal stakeholders. The remit area may be an entire country, entire region or an entire Global Business.

The key tasks for this category may include some or all of the following:

• Assisting in the management of a service operations team or unit for a geographical area in the operation, delivery and execution of internal business services, technological services and transformation resources
• Assisting in internal business operations are executed in accordance with prevailing rules, blueprint and design principles
• Assisting in the management of developmental activity for team members and manage their work schedules to ensure optimum coverage for stakeholders
• Supporting colleagues to ensure a cost efficient service delivery proposition for the remit area, whilst maintaining Service Level Agreements
• Assisting to achieve continuous improvements in efficiency of service provision and cost effectiveness of operations

Minimum Graduation or as required for the role, whichever is higher

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India