Tours and Visa Consultant

Job Summary:

We are looking for a knowledgeable and customer-focused Visa and Tours Consultant to join our travel team. The ideal candidate will assist clients with their visa applications and curate tailored tour packages, ensuring a smooth, hassle-free travel experience from start to finish.

Key Responsibilities:Visa Consultation:

• Advise clients on visa requirements, processes, and documentation for various countries.
• Accurately fill out visa applications, schedule appointments, and assist in collecting required documents.
• Stay updated on embassy regulations, visa fees, processing timelines, and changes in immigration policies.

Tour Planning & Sales:

• Design and recommend domestic and international holiday packages tailored to client needs and budgets.
• Provide itinerary options, destination insights, sightseeing suggestions, and travel insurance add-ons.
• Upsell services like airport transfers, activities, SIM cards, Forex, and travel insurance.
• Handle tour bookings, confirmations, invoicing, and travel documentation.

Customer Service:

• Respond promptly to client inquiries via phone, email, and in-person.
• Ensure exceptional service throughout the pre- and post-travel phases.
• Address complaints or issues effectively to maintain customer satisfaction.

Job Type: Full-time

Pay: ₹10,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Experience:

• visa : 1 year (Required)

Work Location: In person