Tours and travels

Job Summary: We are seeking a dynamic and organized Operations Executive to join our tour company. The successful candidate will be responsible for managing the day-to-day operations of our tours, ensuring a high level of customer satisfaction and smooth operations.

Key Responsibilities:

• Manage and oversee the planning, execution, and delivery of tours, ensuring that they meet or exceed customer expectations.
• Develop and implement operational processes and procedures to ensure efficient and effective operations.
• Collaborate with other teams, such as sales and marketing, to develop and implement tour packages that meet customer needs.
• Ensure compliance with all industry regulations and standards.
• Monitor and evaluate tour performance to identify areas for improvement and implement necessary changes.
• Manage budgets, expenses, and financial reports to ensure profitability and efficiency.

Requirements:

• Bachelor's degree in tourism management, hospitality, or a related field.
• At least 2-3 years of experience in operations management in the tour industry.
• In-depth knowledge of tour industry regulations, policies, and procedures.
• Excellent leadership and management skills, with the ability to motivate and supervise staff members.
• Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with customers, vendors, and other stakeholders.
• Proficiency in using Microsoft Office, Word & Excel and other relevant software applications.

Salary and Benefits:

• Competitive salary commensurate with experience.

Application Instructions:

• Please submit your resume and cover letter highlighting your relevant experience and qualifications for this position.

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Flexible schedule

Ability to commute/relocate:

• Chinchpokli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person