Tour Consultant

Job Description – Tour Consultant(ONLY FEMALE)

Position: Tour Consultant
Location: Kottayam / Trivandrum / Kochi / Edapally / ThrissurSalary: ₹25,000 per month + Attractive Incentives

Role Overview

We are looking for an experienced and dynamic Tour Consultant with strong expertise in ticketing, travel planning, and customer handling. The ideal candidate should be able to manage both domestic and international travel requirements while ensuring excellent customer service and high conversion rates.

Key Responsibilities

• Handle domestic and international ticketing (Airline ticket booking, re-issuance, cancellations, refunds).
• Create customized domestic & international tour packages based on customer requirements.
• Manage hotel bookings, travel insurance, visa assistance coordination, and related travel services.
• Provide accurate information on destinations, itineraries, costs, and terms & conditions.
• Convert leads into confirmed bookings through effective communication and follow-up.
• Maintain strong relationships with travel partners, suppliers, and customers.
• Handle customer queries through calls, WhatsApp, emails, and walk-ins.
• Ensure smooth end-to-end travel arrangements for clients.

Skills & Requirements

• Experience: Minimum 3 - 5 years in Travel & Tourism / Ticketing / Tour Operations.
• Familiar with air booking portals(preferred).
• Knowledge of hotel booking platforms & tour package, itinerary creation.
• Excellent English, Malayalam & Hindi communication.
• Strong sales & negotiation abilities.
• Good customer service attitude, problem solving skills, and patience.

Benefits

• Competitive salary
• Monthly incentives based on performance
• Friendly work environment
• Career growth opportunities

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person