Tools Consultant L1

Experience: 8 to 15 yearsLocation:PAN IndiaMandatory Skills :Broadcom CA Automic

Rate:150K/MJD:

Proficient in troubleshooting and resolving technical issues across Broadcom Automic environments.

Experienced in installation, administration, upgrade, and migration of Automic Automation components.

Skilled in configuring and troubleshooting Automic components including Agents, Jobs, Job Plans, and Workflows.

Hands-on experience in creating and managing automation objects such as tasks, workflows, calendars, and schedules.

Strong understanding of various OS platforms including Windows, Linux/Unix, and scripting tools like Shell, PowerShell, or Python.

Familiarity with SAP job scheduling and integration with Automic Automation.

Proven experience in handling high-priority incidents (P1/P2), coordinating with application teams and stakeholders for quick resolution.

Good grasp of ITIL processes and experience with ticketing tools like ServiceNow or Remedy.

Capable of implementing and modifying automation processes to meet evolving business requirements.

Experience with monitoring, alerting, and notification features within Automic Automation.

Skilled in managing version upgrades, patch deployments, and environment health checks.

Strong problem-solving skills with the ability to troubleshoot issues independently and proactively.

Experience working in hybrid environments with multiple operating systems and enterprise applications.

Excellent communication skills and ability to document configurations, procedures, and troubleshooting steps clearly..

Do

1.Provide tool design, development and deployment support for the project delivery
a.Interact with the internal project or client to understand the project requirement from a tool perspective b.Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c.Provide budget and timeline estimates for the tool development/ deployment as required d.For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e.Conduct commercial discussions with the 3rd party vendors for licenses or tool development f.Conduct appropriate testing to ensure error free deployment of the tool on the project g.Ensure deployment of tool on time and within the estimated budget