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2.0 - 4.0 years

4 - 6 Lacs

Hyderabad

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CDP ETL & Database Engineer The CDP ETL & Database Engineer will specialize in architecting, designing, and implementing solutions that are sustainable and scalable. The ideal candidate will understand CRM methodologies, with an analytical mindset, and a background in relational modeling in a Hybrid architecture. The candidate will help drive the business towards specific technical initiatives and will work closely with the Solutions Management, Delivery, and Product Engineering teams. The candidate will join a team of developers across the US, India & Costa Rica. Responsibilities : ETL Development The CDP ETL & Database Engineer will be responsible for building pipelines to feed downstream data processes. They will be able to analyze data, interpret business requirements, and establish relationships between data sets. The ideal candidate will be familiar with different encoding formats and file layouts such as JSON and XML. I mplementations & Onboarding Will work with the team to onboard new clients onto the ZMP/CDP+ platform. The candidate will solidify business requirements, perform ETL file validation, establish users, perform complex aggregations, and syndicate data across platforms. The hands-on engineer will take a test-driven approach towards development and will be able to document processes and workflows. Incremental Change Requests The CDP ETL & Database Engineer will be responsible for analyzing change requests and determining the best approach towards implementation and execution of the request. This requires the engineer to have a deep understanding of the platform's overall architecture. Change requests will be implemented and tested in a development environment to ensure their introduction will not negatively impact downstream processes. Change Data Management The candidate will adhere to change data management procedures and actively participate in CAB meetings where change requests will be presented and approved. Prior to introducing change, the engineer will ensure that processes are running in a development environment. The engineer will be asked to do peer-to-peer code reviews and solution reviews before production code deployment. Collaboration & Process Improvement The engineer will be asked to participate in knowledge share sessions where they will engage with peers, discuss solutions, best practices, overall approach, and process. The candidate will be able to look for opportunities to streamline processes with an eye towards building a repeatable model to reduce implementation duration. Job Requirements : The CDP ETL & Database Engineer will be well versed in the following areas: Relational data modeling ETL and FTP concepts Advanced Analytics using SQL Functions Cloud technologies - AWS, Snowflake Able to decipher requirements, provide recommendations, and implement solutions within predefined timeframes. The ability to work independently, but at the same time, the individual will be called upon to contribute in a team setting. The engineer will be able to confidently communicate status, raise exceptions, and voice concerns to their direct manager. Participate in internal client project status meetings with the Solution/Delivery management teams. When required, collaborate with the Business Solutions Analyst (BSA) to solidify requirements. Ability to work in a fast paced, agile environment; the individual will be able to work with a sense of urgency when escalated issues arise. Strong communication and interpersonal skills, ability to multitask and prioritize workload based on client demand. Familiarity with Jira for workflow mgmt., and time allocation. Familiarity with Scrum framework, backlog, planning, sprints, story points, retrospectives etc. Required Skills : ETL ETL tools such as Talend (Preferred, not required) DMExpress Nice to have Informatica Nice to have Database - Hands on experience with the following database Technologies Snowflake (Required) MYSQL/PostgreSQL Nice to have Familiar with NOSQL DB methodologies (Nice to have) Programming Languages Can demonstrate knowledge of any of the following. PLSQL JavaScript Strong Plus Python - Strong Plus Scala - Nice to have AWS Knowledge of the following AWS services: S3 EMR (Concepts) EC2 (Concepts) Systems Manager / Parameter Store Understands JSON Data structures, key value pair. Working knowledge of Code Repositories such as GIT, Win CVS, SVN. Workflow management tools such as Apache Airflow, Kafka, Automic/Appworx Jira Minimum Qualifications Bachelor's degree or equivalent 2-4 Years' experience Excellent verbal & written communications skills Self-Starter, highly motivated Analytical mindset

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5.0 - 8.0 years

0 - 3 Lacs

Pune, Chennai, Bengaluru

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Experience: 5-8 years in IT, preferably in the financial sector Key Responsibilities: Autosys & UC4 Atomic: Manage and monitor job scheduling automation tools, ensuring smooth workflow execution. Incident Management: Handle incidents efficiently, perform root cause analysis, and generate reports using ServiceNow. IT Governance & Development: Support governance frameworks, IT process improvements, and system enhancements. Stakeholder Communication: Collaborate with cross-functional teams and provide timely updates on incidents and resolutions. Reporting & Documentation: Maintain detailed records of incidents and resolutions, ensuring compliance with IT standards. Required Skills & Qualifications: Strong knowledge and hands-on experience in Autosys and UC4 Atomic . Expertise in ServiceNow for incident tracking and reporting. Excellent verbal and written communication skills for effective stakeholder engagement. Familiarity with IT governance principles and IT development processes . At least 5-8 years of experience in IT , preferably within the financial sector . IT project management knowledge is a bonus. Preferred Qualifications: Experience working in regulated environments like banking or finance . Certifications in ITIL, IT Governance, or ServiceNow (preferred but not mandatory).

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8.0 - 10.0 years

25 - 30 Lacs

Chennai

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Should have 5+ years of testing experience using one of the Job scheduling platforms RunMyJobs Control M Autosys Automic Automation Engine Should have 3+ years in testing migration projects across the job scheduling platforms Must possess 5-8 years experience with SQL, like Oracle, SQL server Extensive experience in preparing Test strategy, Test plan and Test cases Played key role in Regression and Performance Testing Deep understanding on XML, JSON data structures and ability to Mock data in XML and/or JSON format Thorough understanding of Job scheduling and workload automation platforms is mandatory Strong experience in coordinating UAT with Business Stakeholders Exposure to Java Selenium, Web and API testing, SQL testing, RDBMS experience is a plus Working with internal stakeholders and do business requirements gathering; being able to learn the domain quickly. Working in a dynamic environment, collaboration with other teams. Strong analytical and debugging skills Excellent communication skills Additional Information Qualification : Bachelors/Masters Degree Relevant Testing Experience : 5-8 Years (Job Scheduling platforms and Migration) ? Overall IT Experience : 8+ Years

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5.0 - 10.0 years

25 - 30 Lacs

Guwahati, Kolkata, Odisha

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RoleService Operations Lead (AVP) WFH and WFO DepartmentService & Operations Employment TypeFull Time, Role CategoryOperations Job description: Technology Operations is responsible for the technical infrastructure required to supply IT services to the bank. Work includes: - Overseeing strategy, design, development, and deployment of IT solutions - Improving or developing new products, components, equipment, systems, technologies, or processes - Ensuring that research and design methodologies meet established scientific and engineering standards - Assisting with formulating business plans and budgets for product development - Analysing quality/safety test results to ensure compliance with internal and external standards - Keeping abreast of new developments in the industry and translating those developments into new and viable options for the organization and clients - Organising technical presentations to clients and/or industry groups Monitoring product development outcomes to ensure technical, functional, cost, and timing targets are met May be responsible for managing product regulatory approval process Your key responsibilities: - Management of support activities for service operations, such as troubleshooting and solving incidents and problems service delivery - Take overall responsibility for the resolution of incidents and problems within the team & oversee the resolution of complex incidents - Ensure analysts are using the correct troubleshooting methods and processes - Assistance in managing relationships with involved business partners - Manage escalations by collaborating with customer Service, other service operations specialists and relevant TDI functions to properly and quickly resolve escalated issues - Overview of areas that need monitoring, reporting and improvement - Identifying the required metrics and ensuring that they are addressed, monitored and improved where necessary - Experience with multiple technology stacks (Unix, PLSQL, JAVA etc.) - Working knowledge of standard tools (Service-Now, Confluence, JIRA) - ITIL & GCP qualified desirable Your skills and experience: - Prior experience in defining, developing, implementing Automic (UC4) workload processing according to requirements, Batch processing and related tasks. - Ability to reverse engineer processes and systems when necessary. - Familiar with UNIX, Shell & Perl scripting, and command line environments. - Familiar with documentation in tools like JIRA, Confluence and ServiceNow. - Prior working involving use of ITIL standards and procedures, naming conventions, client concept, alarming concept, scripting, centralized includes. - Proficiency in ETLF tool (Informatica) and SAP (good to have) - Proficiency in SQL for data querying and manipulation (good to have) Expected Tasks to Perform: - Implement new tasks and workflows as per Customer requirement (scheduling, monitoring, and alarming). - Automate and optimize existing processes to improve efficiency and reliability. - Proven prior ability to plan and analyze workflow and processes to troubleshoot issues and for performance improvement. - Handle deployments and releases of new features and updates. - Analyze and classify errors to ensure timely resolution. - Manage incidents and contribute to root cause analysis. - Document processes, configurations, and solutions for future reference and knowledge sharing. Apply Save Save Pro Insights Location - Odisha,Guwahati,Kolkata,Pune,Chennai,Hyderabad,Mumbai,Thane,Navi Mumbai,Coimbatore,Vijayawada,Vishak

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12.0 - 17.0 years

30 - 35 Lacs

Guwahati, Kolkata, Odisha

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RoleService Operations Lead (AVP) WFH and WFO DepartmentService & Operations Employment TypeFull Time, Role CategoryOperations Job description: Technology Operations is responsible for the technical infrastructure required to supply IT services to the bank. Work includes: - Overseeing strategy, design, development, and deployment of IT solutions - Improving or developing new products, components, equipment, systems, technologies, or processes - Ensuring that research and design methodologies meet established scientific and engineering standards - Assisting with formulating business plans and budgets for product development - Analysing quality/safety test results to ensure compliance with internal and external standards - Keeping abreast of new developments in the industry and translating those developments into new and viable options for the organization and clients - Organising technical presentations to clients and/or industry groups Monitoring product development outcomes to ensure technical, functional, cost, and timing targets are met May be responsible for managing product regulatory approval process Your key responsibilities: - Management of support activities for service operations, such as troubleshooting and solving incidents and problems service delivery - Take overall responsibility for the resolution of incidents and problems within the team & oversee the resolution of complex incidents - Ensure analysts are using the correct troubleshooting methods and processes - Assistance in managing relationships with involved business partners - Manage escalations by collaborating with customer Service, other service operations specialists and relevant TDI functions to properly and quickly resolve escalated issues - Overview of areas that need monitoring, reporting and improvement - Identifying the required metrics and ensuring that they are addressed, monitored and improved where necessary - Experience with multiple technology stacks (Unix, PLSQL, JAVA etc.) - Working knowledge of standard tools (Service-Now, Confluence, JIRA) - ITIL & GCP qualified desirable Your skills and experience: - Prior experience in defining, developing, implementing Automic (UC4) workload processing according to requirements, Batch processing and related tasks. - Ability to reverse engineer processes and systems when necessary. - Familiar with UNIX, Shell & Perl scripting, and command line environments. - Familiar with documentation in tools like JIRA, Confluence and ServiceNow. - Prior working involving use of ITIL standards and procedures, naming conventions, client concept, alarming concept, scripting, centralized includes. - Proficiency in ETLF tool (Informatica) and SAP (good to have) - Proficiency in SQL for data querying and manipulation (good to have) Expected Tasks to Perform: - Implement new tasks and workflows as per Customer requirement (scheduling, monitoring, and alarming). - Automate and optimize existing processes to improve efficiency and reliability. - Proven prior ability to plan and analyze workflow and processes to troubleshoot issues and for performance improvement. - Handle deployments and releases of new features and updates. - Analyze and classify errors to ensure timely resolution. - Manage incidents and contribute to root cause analysis. - Document processes, configurations, and solutions for future reference and knowledge sharing. Apply Save Save Pro Insights Location - Odisha,Guwahati,Kolkata,Pune,Chennai,Hyderabad,Mumbai,Thane,Navi Mumbai,Coimbatore,Vijayawada,Vishak

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2 - 6 years

7 - 12 Lacs

Pune

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About The Role : Job TitleService Management Analyst Corporate TitleAssociate LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. The primary application to support is Automic job scheduler and automation engine. The Service Management Analyst acts as a hands-on technician executing several tasks in relation to the required services within the Service Management environment. The Service Management Analyst role supports the respective functional teams and provides expertise and assistance to ensure effective services are provided by Service Management. The main tasks of the Service Management Analyst are: Monitoring and tracking activities, analyzing issues, supporting the resolution of issues, conflicts, preparing reports and meetings. The Service Management Analyst has knowledge of and experience in all relevant tools used in the Service Management environment. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop a good understanding of the activities required to execute Service Management functions. Follow all guidelines and controls for the relevant processes to ensure compliance and quality. Undertake specific functions within the relevant Service Management process as identified for the specific Service Management area. Participate in regular meetings with stakeholders, prepare and document meetings, track progress. Collect, interpret and respond to changes in production data, as appropriate. Track the implementation of resolution tasks. Provide regular and reliable reporting of relevant data to meet management requirements. Understand thoroughly the end-to-end application support process and escalation procedures, become fully conversant with all support tools that will be used to provide effective support in the relevant area (i.e. service operations). Maintain an end-to-end view of the application and infrastructure landscape. Provide feedback and communicates results to stakeholders. Provide input and contribute in Service Management related audits. Your skills and experience Strong hands-on knowledge of production monitoring tools like Geneos, Control-M/Autosys/UC4 Automic(any of the job scheduling tool) Should be able to drive automation Must be a Team player with excellent soft skills Must be very clear with the ITIL processes Ready to work in GERMANY Shifts Ensures that the Service Operations team provides optimum service level to the business lines that it is supporting. Technically involves yourself in incident management and quickly find out an approach to resolve the problem. Takes overall responsibility for the resolution of incidents and problems within the team. Oversees the resolution of complex incidents. Ensure that Analysts apply the right problem-solving techniques and processes. Assists in managing business stakeholder relationships. Assists in managing OLA, SLI, SLOs, and SLAs with relevant stakeholders. Ensures to adhere the defined support processes. Makes improvement recommendations where appropriate. Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) ITIL V4 foundation certification (preferred) How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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2 - 6 years

7 - 12 Lacs

Pune

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About The Role : Job TitleService Management Analyst Corporate TitleAssociate LocationPune, India Role Description Private Bank Germany Service Operations - provides 2nd Level Application Support for business applications used in branches, by mobile sales or via internet. The department is responsible for the stability of the applications. Incident Management and Problem Management are the main processes that account for the required stability. In-depth application knowledge and understanding of the business processes that the applications support are our main assets. The primary application to support is Automic job scheduler and automation engine. The Service Management Analyst acts as a hands-on technician executing several tasks in relation to the required services within the Service Management environment. The Service Management Analyst role supports the respective functional teams and provides expertise and assistance to ensure effective services are provided by Service Management. The main tasks of the Service Management Analyst are: Monitoring and tracking activities, analyzing issues, supporting the resolution of issues, conflicts, preparing reports and meetings. The Service Management Analyst has knowledge of and experience in all relevant tools used in the Service Management environment. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Develop a good understanding of the activities required to execute Service Management functions. Follow all guidelines and controls for the relevant processes to ensure compliance and quality. Undertake specific functions within the relevant Service Management process as identified for the specific Service Management area. Participate in regular meetings with stakeholders, prepare and document meetings, track progress. Collect, interpret and respond to changes in production data, as appropriate. Track the implementation of resolution tasks. Provide regular and reliable reporting of relevant data to meet management requirements. Understand thoroughly the end-to-end application support process and escalation procedures, become fully conversant with all support tools that will be used to provide effective support in the relevant area (i.e. service operations). Maintain an end-to-end view of the application and infrastructure landscape. Provide feedback and communicates results to stakeholders. Provide input and contribute in Service Management related audits. Your skills and experience Strong hands-on knowledge of production monitoring tools like Geneos, Control-M/Autosys/UC4 Automic(any of the job scheduling tool) Should be able to drive automation Must be a Team player with excellent soft skills Must be very clear with the ITIL processes Ready to work in GERMANY Shifts Ensures that the Service Operations team provides optimum service level to the business lines that it is supporting. Technically involves yourself in incident management and quickly find out an approach to resolve the problem. Takes overall responsibility for the resolution of incidents and problems within the team. Oversees the resolution of complex incidents. Ensure that Analysts apply the right problem-solving techniques and processes. Assists in managing business stakeholder relationships. Assists in managing OLA, SLI, SLOs, and SLAs with relevant stakeholders. Ensures to adhere the defined support processes. Makes improvement recommendations where appropriate. Education Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty) ITIL V4 foundation certification (preferred) How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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6 - 11 years

18 - 25 Lacs

Hyderabad

Remote

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We are seeking a skilled and detail-oriented person for UC4 team. The ideal candidate will have a strong understanding of job scheduling principles along with good working knowledge in Administration level Job description- * Installation, configuration, deployment and upgradation of Automic/UC4 Software. * Should have thorough knowledge on Automic Architecture and tools. * Installation, Configuration, deployment of Automic Agents like SAP, FTP, Windows, Linux and others. * Support and maintenance of Enterprise Scheduling environments. * Should be able to configure and troubleshoot UC4 application, agents, jobs and other components Automation Engine. * Should be expertise with UC4/Automic scheduling, monitoring and trouble-shooting. * Should be able to create new jobs, Workflows, Events and schedules as per the need of the business. * Create and Migrate Jobs and workflows flows across different environments. * Should have experience with SAP Jobs / Configuration. * Identify opportunities to improve/automate the existing processes. * Providing Root Cause Analysis to determine the facts based on the problem. * Adherence to Change Management process and controls flow for various changes being implemented. * Good understanding of ITIL process is must. * Should be able to work with multiple application teams. * Should have scripting (Batch / shell / Perl) skills * Experience with different operations system will be a plus. Note : Resource who has experience with multiple scheduling software will have an added advantage (AutoSys / DE-Series / Control-M/ Appworx/ CA View/ Dollar Universe )

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