Title Online Jewelry Consultant

You will be joining our team as an Online Jewellery Consultant, where your primary role will involve providing exceptional customer service and guiding clients through their jewellery purchase journey. Your responsibilities will include assisting customers through various online platforms like chat, email, and video calls, recommending suitable jewellery pieces based on their preferences, educating them about gemstones and metals, and helping them with product selection and purchasing process. Additionally, you will offer styling advice, handle inquiries and returns, stay updated with jewellery trends, collaborate with the marketing team, and focus on achieving sales targets to contribute to the growth of our online jewellery business. The ideal candidate should possess a strong knowledge of jewellery, excellent communication skills, and the ability to build rapport with customers in a virtual setting. You should be proactive in understanding customer needs, providing accurate information, and ensuring customer satisfaction. Staying informed about the latest industry developments and showcasing new jewellery collections through engaging content will be essential aspects of your role. Additionally, building and maintaining strong customer relationships to drive loyalty and repeat business will be crucial for success in this position. This is a full-time position with a day shift schedule. The preferred candidate should have at least 1 year of total work experience. The work location will be in person. If you are interested in this opportunity, please share your details via email at cvsolutionbox@gmail.com or contact us at 9828629619.,