Posted:1 week ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Ticketing Executive is responsible for handling end-to-end airline ticketing operations, including reservations, ticket issuance, re-issuance, cancellations, and refunds. The role requires accuracy, timely coordination with airlines and clients, and compliance with fare rules and company policies.

Key Responsibilities:

  • Handle domestic and international air ticket bookings
  • Issue, reissue, and cancel airline tickets as per client requests
  • Check and apply correct fare rules, baggage rules, and penalties
  • Manage PNR creation, amendments, and confirmations
  • Coordinate with airlines for schedule changes, refunds, and waivers
  • Maintain proper ticketing records, invoices, and supporting documents
  • Ensure timely issuance of tickets and sharing of e-tickets with clients
  • Assist accounts team with billing, GST, refunds, and reconciliation
  • Handle group bookings and special fare requests
  • Provide prompt support to clients regarding ticketing queries

Skills & Requirements:

  • Knowledge of GDS systems (Amadeus / Galileo / Sabre) preferred
  • Understanding of airline policies, fare rules, and ticketing procedures
  • Good communication and coordination skills
  • Strong attention to detail and accuracy
  • Ability to handle pressure and urgent bookings
  • Basic knowledge of GST and invoicing is an advantage

Experience & Qualifications:

  • Minimum 2–3 years of experience in airline ticketing

Job Type: Full-time

Pay: ₹18,000.00 - ₹33,102.71 per month

Work Location: In person

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