Ticketing Executive

3 years

1 - 2 Lacs

Posted:20 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Profile: Ticketing & Documentation Executive-Selaqui Dehradun

Position Overview:
The Ticketing & Documentation Executive will handle customer bookings (flights, trains, buses, hotels, packages) along with passport, visa, insurance, and other travel-related documentation. This dual role ensures that clients get a one-stop solution for all travel & paperwork needs.

Key Responsibilities

Ticketing Duties:

  • Manage domestic & international air ticket bookings (through GDS/online portals).
  • Handle railway & bus bookings.
  • Provide hotel & package reservations as per client requirements.
  • Issue, reissue, and cancel tickets; process refunds.
  • Suggest best fares, routes, and travel options to clients.

Documentation Duties:

  • Assist clients in passport application & renewal.
  • Manage visa applications (tourist, business, student).
  • Guide clients on required documents, timelines, and embassy rules.
  • Process travel insurance, PCC, IDP, attestation & apostille.
  • Maintain proper filing & tracking of applications.
  • Maintain records of bookings, payments, and documentation status.
  • Deliver excellent customer service & resolve queries.

Required Skills & Qualifications

  • Graduate (any stream), Diploma in Travel & Tourism preferred.
  • 1–3 years of experience in ticketing/documentation (freshers with training can be considered).
  • Knowledge of GDS systems (Amadeus, Galileo, Sabre) or online booking portals.
  • Strong communication & client-handling skills.
  • Attention to detail in documentation.
  • Computer proficiency (Word, Excel, Email).

Salary:

  • Rs. 15K to 20K with Incentive

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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