Ticketing Executive

As a Travel Coordinator, your primary responsibility will be managing domestic and international air ticket bookings efficiently using the MakeMyTrip application. You will be required to deliver exceptional customer service to clients through phone calls and emails, ensuring their needs are met promptly and professionally. Processing travel reservations, cancellations, and amendments accurately is essential to provide a seamless experience to our clients. Your role will involve ensuring precise processing of flight itineraries, hotel bookings, visa applications, and related documentation. You will be expected to address and resolve client inquiries and issues in a timely manner, providing necessary assistance with hotel bookings to ensure a hassle-free experience for our clients. Additionally, handling visa processing and guiding clients through the process will be part of your daily tasks. To excel in this role, you should have proficiency in air ticketing systems and a strong understanding of travel processes. Excellent communication skills are key to effectively handling client queries and providing top-notch customer service. The ability to work independently with minimal supervision while also being a team player is crucial. Strong organizational skills with attention to detail will help you succeed in managing various travel arrangements accurately. Qualifications: - UG: Bachelor's degree relevant to the Tours & Travel industry Key Skills: - Travel Process - Air Ticketing - Customer Service - Reservation - International Ticketing - Hotel Booking - Visa Processing This is a full-time position with a day shift schedule. As part of the application process, we would like to know your current salary, previous experience in the travel and tourism industry, and your comfort level with the Sahakar Nagar location in Bangalore. Preferred Experience: - Total work: 1 year - Travel planning: 1 year - Travel & Tourism Industry: 1 year Language Skills: - English (Preferred) - Hindi (Preferred) Work Location: - In person,