Ticket Agent

Company Description

Shree Krishna World (SKW) is a leading Tours and Travel Company in India, serving clients since 2009. With over 14 years of expertise, SKW offers a wide range of services, including International and Domestic Packages, Group and Personalized Packages, Airline and Hotel Bookings, and Cruise Bookings. Known for its meticulous service, SKW is dedicated to ensuring seamless travel experiences for customers. The company is renowned for curating travel solutions tailored to meet diverse customer needs.

Role Description

This is a full-time, on-site JOB we looking for IATA Certificate Ticket Staff based in Mumbai. The Ticket Staff will handle ticket sales, manage reservations, and provide exceptional customer service to clients. Key responsibilities include assisting customers with booking and managing travel itineraries, addressing inquiries, and ensuring a smooth reservation and ticketing process. The role also involves promoting and upselling travel services to meet sales goals.

Qualifications

• Proficiency in Ticket Sales and Reservations

IATA Certificate

• Strong Communication and Customer Service skills
• Experience in Sales with a proven ability to meet targets
• Attention to detail and problem-solving abilities
• Knowledge of booking platforms and systems is a plus
• Proficiency in English and local language(s) is preferred