Role & responsibilities
Tryzens global QA team is responsible for independently testing the software developed and ensuring that they meet specified technical and business requirements, work as expected and are fitted for purpose. By maintaining, following and improving systematic process, QA team is meant to increase customer confidence and the company's credibility, while also improving work processes and efficiency, it saves costs for fixing software defects by detecting them early, and it enables the company to better compete with others. The core responsibilities are:
Testing of solutions developed by Tryzens:
- Ensure that all agree SLAs are adhered to, taking full responsibility of testing within agreed timescales.
- Understand requirement specification docs.
- Design, develop and maintain test plans / cases for manual functional testing for ecommerce applications developed on Adobe Commerce platform.
- Execute functional, Integration & system test cases.
- Experience in various functionalities and modules as offered by Adobe Commerce.
- Good understanding of Adobe Commerce end to end solution implementation.
- Take part in peer review of the test cases.
- Bug reporting and retesting. Involve in Defect Prevention and retrospection meetings.
- Prepare traceability matrix.
- Interact with BA / developers and co-testers to resolve/understand all testing related issues.
- Identify failures to meet quality standards through testing, assessing issue severity and escalating as appropriate, maintaining ownership of it and follow-up till resolution.
- Respond promptly to all internal or external client contact while adhering to functional standards. Provide explanations on any misses to the agreed objectives and ensure continuous improvement.
- Test Estimation - Understand the testing effort by examining the requirements of project and estimate considering all affecting factors.
- Project documentation - Prepare / update relevant metrics, dashboards, confluence, status and test summary documents.
- Ensure the timely delivery of different testing milestones.
- Identify risks and communicate with project managers, QA manager and stake holders on time.
- Organize/participate in project meetings and send the Status Report (Daily, Weekly etc.) to the Project managers and respective stake holders.
- Keep team members and line/project/delivery manager regularly informed of progress on testing, and of any risk to meeting release timelines or quality standards.
- Proactively raise any issues identified including delays, increased effort, utilization issues of team members etc. to manager.
- Complete ownership on the quality of the deliverables (Test deliverables, Test Documents, Test Cases, data generation, Automation scripts, closure reports etc.) on the projects assigned.
- Support the project queue by timely completing assigned tasks/projects.
- Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
- Communicating with client business to fully understand client expectations.
- Train and integrate new team members and proactively support the continued development of existing team members.
- Build and promote a positive working environment for the team.
- Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback.
Commercial
- Supporting Presales during development of new business with new or existing clients
General
- Participate in recruitment activities where necessary.
Preferred candidate profile
Essential Skills & Experience
- A bachelors degree or equivalent.
- Team player with excellent collaboration skills, with a fantastic can-do attitude.
- Self-driven, with an aptitude to learn and keep up with the latest in Adobe Commerce.
- Must have excellent written and verbal communication skills.
- Critical thinking and analytical skills to examine bug reports and prioritize necessary tests, what information to include in the daily status reports, prioritize and estimate task execution.
- Good understanding of QA processes test planning, test case design, bug tracking systems and various software development lifecycles.
- A minimum 4 years experience in testing the Adobe Commerce.
- Proficient in co-coordinating with teams and clients across different time zones.
- Overall, 8 to 12 Years of IT testing experience.
Desirable Experience & Knowledge
- Strong knowledge in STLC, Agile Delivery Methodologies.
- Experience in testing REST services POSTMAN/SOAPUI.
- Experience in Test Management tools JIRA/ALM/TestRail/TestLink.
- Understanding of Web technologies: HTTP(S), Web Services (SOAP, RESTful), HTML/CSS/JS.
- Understanding of performance testing and analysis (Jmeter, Gatlin, LoadRunner etc.)/accessibility testing principles and tools.
- Knowledge in e-commerce principles such as: SEO, Web Analytics etc.
- Knowledge of GIT / Bitbucket.
Preference will be given to candidates with:
- Programming skills in JAVA and understanding of OOPS principles.
- Knowledge in Selenium (Java) and TestNG.
- Knowledge in Jmeter.
