Job Title: Global QA Practice Lead Location: Technopark, Trivandrum Job Purpose: The Global QA Practice Lead will define, lead, and evolve the QA strategy across the organization. The role focuses on building high-performing global QA teams, advancing automation, and ensuring world-class quality delivery aligned with business goals. Key Responsibilities: Define and execute global QA strategy, governance, and best practices. Drive adoption of automation-first and continuous testing across all projects. Lead and mentor global QA teams to ensure consistent quality delivery. Collaborate with delivery, architecture, and PM teams to align QA processes. Define and track global QA KPIs for efficiency and effectiveness. Ensure adherence to quality standards and SLAs. Build and maintain strong client relationships through quality excellence. Introduce AI-enabled tools and frameworks to improve testing efficiency. Conduct training, workshops, and best-practice sessions for QA teams. Support HR and leadership in QA capability development and career growth. Identify risks, dependencies, and quality bottlenecks with mitigation plans. Represent QA in executive discussions and client engagements. Required Skills & Experience: 10-15 years of QA experience, including 5-7 years in leadership roles managing global teams. Strong knowledge of automation frameworks (Data-driven, Keyword-driven, Hybrid). Expertise in Selenium WebDriver, Cypress, Playwright. Hands-on experience in CI/CD, DevOps, and continuous testing integration. Knowledge of Java, Python, TypeScript, APIs, databases, and multi-tier architectures. Familiarity with Agile/Scrum and scaled Agile (SAFe, LeSS). Proficiency in tools like JIRA, BrowserStack, and test management systems. Excellent leadership, communication, and stakeholder management skills. Experience in eCommerce QA (Adobe Commerce, Shopify, SAP Commerce, Salesforce Commerce Cloud preferred). Key Attributes: Strategic and analytical thinker with a continuous improvement mindset. Strong leadership and mentoring capabilities. Collaborative and innovative approach to problem-solving. Passion for automation, AI, and emerging QA technologies. Committed to building a culture of quality-first delivery. Benefits: Competitive remuneration package Technical training and certifications Health insurance for family, term insurance 35 days annual leave, food & gift vouchers Interest-free salary loans, birthday allowance, workspace allowance Regular team events and a positive work culture
Role & responsibilities You will be part of our rapidly growing Shopify practice helping to shape and deliver the right outcomes for our clients. You will operate across the project lifecycle from discovery through to development, test, training, and post-implementation support. The core responsibilities are: Development of client solutions Participate in the discovery phase and provide an estimation of the business requirements. Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications. Reviewing technical requirements and adapting those into Shopify. Communicating with client business to fully understand client expectations. Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions. Engagement in technical design discussions, requirement analysis, coding, testing, implementation and maintenance of Shopify and associated software applications. Managing technical delivery of integrations and custom extensions. Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution. Shopify setup, configuration, customization, data Migration, and deployment of applications to Shopify and associated platforms. Providing guidance to clients and developers over technology, processes, and applications while updating them on regular project-related developments. Effectively troubleshoot production issues and do root cause analysis. Train and integrate new team members and proactively support the continued development of existing team members. Build and promote a positive working environment for the team. Effectively work with team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback Excellent communication skills Commercial Supporting Presales during development of new business with new or existing clients General Participate in recruitment activities where necessary. Maintain certification in Shopify Preferred candidate profile Essential Skills & Experience A bachelors degree or equivalent. Team player with excellent collaboration skills, with a fantastic can-do attitude. Self-driven, with an aptitude to learn and keep up with the latest in Shopify. Must have excellent written and verbal communication skills. A minimum 4 years experience developing on the Shopify including : Experience in implementing applications in cloud using server less functions, services etc. Experience in implementing unit tests for NodeJS or PHP Experience in performance tuning of Nodejs or PHP applications and writing high performance code Experience in addressing quality/security issues in Nodejs/PHP code Good exposure towards test-driven development while using the industry best practices with an ability to write new test suites Produce code that is easy to read and maintain. Proven track record in software development environments and experiences of end-to-end project lifecycles. Proficient in co-coordinating with teams and clients across different time zones. Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project Overall, 7 to 12 Years of IT experience . Knowledge in other ecommerce platform like Magento, BigCommerce, Commercetools will be preferred. Knowledge in technologies such as Vue.js, React.js, Ruby language (Ruby on Rails framework) for creating apps or scheduler jobs. Good understanding of functionalities and features provided by Shopify. Experience with custom apps and integrations available in Shopify. Strong knowledge of L iquid template language Strong hands-on experience in customizing Shopify themes. Knowledge in technologies such as NodeJS OR PHP framework like Laravel, ExpressJs HTML5, CSS3, JavaScript/Jquery . Experience with implementing/debugging Shopify apps as well as creating custom extensions. Experience with Shopify's object/properties, REST API, webhooks and Meta fields Clear Understanding on Shopify concepts Desirable Experience & Knowledge Shopify Certification
Skiils & Requirements: 1-3 years of experience in Testing. Experience in testing ecommerce websites. Experience in Appium Testing. Experience in Mobile App testing. Platform knowledge il Salesforce, SAP Commerce, Adobe Commerce, Shopify, OpenCart, WooCommerce, BigCommerce, CommerceTools and Middleware- Mulesoft, Patchworks, Payment Integration testing, OMS, Automation-Playwright Good understanding of QA processes and methodologies test planning, test cases, bug tracking systems and various software development lifecycles. Understanding of Web technologies: HTTP(S), Web Services (SOAP, RESTful), HTML/CSS/JS. Understanding of automation testing and best practices. Knowledge in e-commerce principles such as: SEO, Web Analytics, Page builder etc. Preferred candidate profile Programming skills in one of the following languages: JAVA, Python, PHP, JavaScript and understanding of OOP principles, data structures, etc. Knowledge in some key internet and e-commerce principles such as: SEO, Web Analytics, Geotargeting, etc.
Job summary: Tryzens global QA team is responsible for independently testing the software developed and ensuring that they meet specified technical and business requirements, work as expected and are fitted for purpose. By maintaining, following and improving systematic process, QA team is meant to increase customer confidence and the company's credibility, while also improving work processes and efficiency, it saves costs for fixing software defects by detecting them early, and it enables the company to better compete with others. The core responsibilities are: Testing of solutions developed by Tryzens: Ensure that all agree SLAs are adhered to, taking full responsibility of testing within agreed timescales. Understand requirement specification docs. Design, develop and maintain test plans / cases for manual functional testing for ecommerce applications developed on Adobe Commerce platform. Execute functional, Integration & system test cases. Experience in various functionalities and modules as offered by Adobe Commerce. Good understanding of Adobe Commerce end to end solution implementation. Take part in peer review of the test cases. Bug reporting and retesting. Involve in Defect Prevention and retrospection meetings. Prepare traceability matrix. Interact with BA / developers and co-testers to resolve/understand all testing related issues. Identify failures to meet quality standards through testing, assessing issue severity and escalating as appropriate, maintaining ownership of it and follow-up till resolution. Respond promptly to all internal or external client contact while adhering to functional standards. Provide explanations on any misses to the agreed objectives and ensure continuous improvement. Test Estimation - Understand the testing effort by examining the requirements of project and estimate considering all affecting factors. Project documentation - Prepare / update relevant metrics, dashboards, confluence, status and test summary documents. Ensure the timely delivery of different testing milestones. Identify risks and communicate with project managers, QA manager and stake holders on time. Organize/participate in project meetings and send the Status Report (Daily, Weekly etc.) to the Project managers and respective stake holders. Keep team members and line/project/delivery manager regularly informed of progress on testing, and of any risk to meeting release timelines or quality standards. Proactively raise any issues identified including delays, increased effort, utilization issues of team members etc. to manager. Complete ownership on the quality of the deliverables (Test deliverables, Test Documents, Test Cases, data generation, Automation scripts, closure reports etc.) on the projects assigned. Support the project queue by timely completing assigned tasks/projects. Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications. Communicating with client business to fully understand client expectations. Train and integrate new team members and proactively support the continued development of existing team members. Build and promote a positive working environment for the team. Effectively manage team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback. Commercial Supporting Presales during development of new business with new or existing clients General Participate in recruitment activities where necessary. Essential Skills & Experience A bachelors degree or equivalent. Team player with excellent collaboration skills, with a fantastic can-do attitude. Self-driven, with an aptitude to learn and keep up with the latest in Adobe Commerce. Must have excellent written and verbal communication skills. Critical thinking and analytical skills to examine bug reports and prioritize necessary tests, what information to include in the daily status reports, prioritize and estimate task execution. Good understanding of QA processes test planning, test case design, bug tracking systems and various software development lifecycles. A minimum 4 years experience in testing the Adobe Commerce. Proficient in co-coordinating with teams and clients across different time zones. Overall, 8 to 12 Years of IT testing experience. Desirable Experience & Knowledge Strong knowledge in STLC, Agile Delivery Methodologies. Experience in testing REST services POSTMAN/SOAPUI. Experience in Test Management tools JIRA/ALM/TestRail/TestLink. Understanding of Web technologies: HTTP(S), Web Services (SOAP, RESTful), HTML/CSS/JS. Understanding of performance testing and analysis (Jmeter, Gatlin, LoadRunner etc.)/accessibility testing principles and tools. Knowledge in e-commerce principles such as: SEO, Web Analytics etc. Knowledge of GIT / Bitbucket. Preference will be given to candidates with: Programming skills in JAVA and understanding of OOPS principles. Knowledge in Selenium (Java) and TestNG. Knowledge in Jmeter.