Role & responsibilities You will be part of our rapidly growing Shopify practice helping to shape and deliver the right outcomes for our clients. You will operate across the project lifecycle from discovery through to development, test, training, and post-implementation support. The core responsibilities are: Development of client solutions Participate in the discovery phase and provide an estimation of the business requirements. Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications. Reviewing technical requirements and adapting those into Shopify. Communicating with client business to fully understand client expectations. Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions. Engagement in technical design discussions, requirement analysis, coding, testing, implementation and maintenance of Shopify and associated software applications. Managing technical delivery of integrations and custom extensions. Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution. Shopify setup, configuration, customization, data Migration, and deployment of applications to Shopify and associated platforms. Providing guidance to clients and developers over technology, processes, and applications while updating them on regular project-related developments. Effectively troubleshoot production issues and do root cause analysis. Train and integrate new team members and proactively support the continued development of existing team members. Build and promote a positive working environment for the team. Effectively work with team members in line with company policy and procedures, including performance, development, disciplinary and conflict resolution with effective feedback Excellent communication skills Commercial Supporting Presales during development of new business with new or existing clients General Participate in recruitment activities where necessary. Maintain certification in Shopify Preferred candidate profile Essential Skills & Experience A bachelors degree or equivalent. Team player with excellent collaboration skills, with a fantastic can-do attitude. Self-driven, with an aptitude to learn and keep up with the latest in Shopify. Must have excellent written and verbal communication skills. A minimum 4 years experience developing on the Shopify including : Experience in implementing applications in cloud using server less functions, services etc. Experience in implementing unit tests for NodeJS or PHP Experience in performance tuning of Nodejs or PHP applications and writing high performance code Experience in addressing quality/security issues in Nodejs/PHP code Good exposure towards test-driven development while using the industry best practices with an ability to write new test suites Produce code that is easy to read and maintain. Proven track record in software development environments and experiences of end-to-end project lifecycles. Proficient in co-coordinating with teams and clients across different time zones. Familiar with JIRA, Confluence, MS Outlook, Word, Excel, Visio, and Project Overall, 7 to 12 Years of IT experience . Knowledge in other ecommerce platform like Magento, BigCommerce, Commercetools will be preferred. Knowledge in technologies such as Vue.js, React.js, Ruby language (Ruby on Rails framework) for creating apps or scheduler jobs. Good understanding of functionalities and features provided by Shopify. Experience with custom apps and integrations available in Shopify. Strong knowledge of L iquid template language Strong hands-on experience in customizing Shopify themes. Knowledge in technologies such as NodeJS OR PHP framework like Laravel, ExpressJs HTML5, CSS3, JavaScript/Jquery . Experience with implementing/debugging Shopify apps as well as creating custom extensions. Experience with Shopify's object/properties, REST API, webhooks and Meta fields Clear Understanding on Shopify concepts Desirable Experience & Knowledge Shopify Certification

Role & responsibilities The Senior Project Manager (SPM) manages multiple clients for new implementations and post-launch eCommerce IT optimization roadmap, driving our clients exciting business goals and leading innovation in the eCommerce industry, using a variety of delivery methodologies (Agile/Waterfall) and managing multiple development teams located internationally. The senior project manager also oversees InLife services working closely with our Service and Support team, to ensure the Service Level Agreements (SLAs) are being met for incident and problem management, monitoring, and more. The SPM will be our clients main point of contact, working closely with our Delivery Director and Client Success Director to ensure Tryzens are providing a high level of service and delivering high-code quality projects on time and within budget. Our clients are our partners, and we value ourselves on the strong partnership we build with each client, with the SPM role as an integral part of this relationship. We are excited to grow our team with Indias top-tier Senior Project Manager to join our highly skilled and experienced delivery team! The core responsibilities are: Project Management Manage the day-to-day details of the project and manage client optimizations road maps including the project plan, schedule, project delivery, staffing, task assignments, scope, budget, and risks Determine Project goals and manage dependencies and risks with the client and with our internal teams, to proactively mitigate them and defend our baselines. Manage change rigorously, and ensure client expectations on changes are managed accordingly, and we are commercially protected for those changes. Engage in proposals and estimations to drive new business into Tryzens. Managing offshore project delivery team, ensuring collaboration and clear communication between team members. Work with business sponsors, peers, and other stakeholders to develop and review project proposals. Support the Solution Consultant in managing customer expectations for project deliverables. Ensure project-related administration is completed on time and accurately e.g., timesheets, sign-off, talent planning/booking, expense submissions/approvals, project reports, and training. Work closely with all functional teams to build strong internal relationships. Proactively seek opportunities for client account growth to achieve company targets. Ensure Tryzens delivery processes are adhered to for the definition and implementation of scoped works. Create and maintain supporting project artifacts to effectively manage engagements e.g., RAIDD (and associated management), talent scheduling, status reporting, budget reporting. As a member of the Project Management team, provide input into the enhancement of Tryzens Delivery processes and methodology. Able to manage one or two large projects or a couple of small to medium-sized interrelated projects requiring complex cross-functional collaboration and management at the Project level. Communicates Project status and progress (inc budget) to customers effectively and escalates where necessary to key stakeholders. During an engagement, be the primary customer interface and perform project management activities that ensure adherence to Tryzens delivery methodology. Coordinates creation and runs Monthly Service Review Coordinates creation and runs Quarterly Business Review Deliver all ITIL Elements of the client's IT Operation against contracted SLAs. Proactively lead and co-ordinate all planning for the client's peak trading period Prepare detailed and comprehensive statements of work for projects. Review and refine statements of work to ensure accuracy, completeness, and alignment with project objectives. Client Engagement Take ownership of all direct communication with the customer and resolve escalations with autonomy within the scope of our service offering. Collaborate effectively with internal and external colleagues to build a first-class customer relationship with the objective of making every customer a lifelong customer. Uncover and recognize any risks that threaten customer satisfaction or renewal, executing mitigation plans for all risks. Work closely with the Client Success team to identify and develop new opportunities within existing customer accounts ensuring customer growth and satisfaction. Conduct regular reviews with the client to review services delivered. Listening to customers carefully and understanding customers’ key business issues and opportunities to deliver business-impacting results. Build strong, transparent, and trust-based relationships with clients. In Life Services Work with the support team to ensure all incidents are resolved within SLA and monitoring is in place and set up correctly. Maintain an active Continual Service Improvement program to establish the root cause of problems and fix these through ongoing road map delivery releases. Maintain day-to-day accountability for the ownership and resolution (including any referral or escalation as may be necessary) of Service issues. Ensure all effort expended is reported accurately and billed in line with the client contracts. Preferred candidate profile Overall 15+ years of IT experience. A minimum of 6+ years of experience in project management, with a track record of successfully delivering projects of varying size and complexity. Demonstrable track record of delivering end-to-end system implementations' ideally eCommerce solutions (Salesforce Commerce Cloud, Magento, WebSphere Commerce Server, SAP Commerce, BigCommerce, CommerceTools, Shopify). Waterfall, Agile & Prince 2. BTech Degree educated or equivalent. Proficient in using JIRA, Confluence and Project Management, issue management, and collaborative tools. Excellent written and verbal communication skills. Good organizational skills including attention to detail and multitasking skills. Excellent line management, matrix management, and mentoring skills. Strong analytical and problem-solving abilities. Strong interpersonal skills, with the ability to effectively convey complex ideas and concepts to diverse audiences. Proactive nature with a drive to anticipate challenges, drive meetings with purpose, and proactively engage stakeholders to build consensus and alignment. Experience using MS Project, Jira, and Confluence. Good working knowledge of Microsoft Office. Proven experience in successful project management, utilizing relevant tools and techniques to ensure consistent delivery. Ability to talent plan, financial planning, control, and report efficiently and effectively. Experience in communicating and liaising with senior key stakeholders and project sponsors. Process control, quality reviews, and delivery of governance and documentation. Experience in managing the delivery of complex projects of multi-disciplinary teams. Experience in working with offshore teams. Ability to coordinate multiple medium-sized projects at the Project level or one or two large projects. Demonstrated negotiation, conflict management, and leadership skills. Proven ability to develop and maintain effective internal and external business relationships with various levels of customer management teams. Ability to manage forecast / pipeline and reflect a true position with date driven deadlines.