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Saaki Argus And Averil Consulting logo

Territory Service Manager

2 - 10 years

0 Lacs

Anantapur, Andhra Pradesh

Posted:8 months ago| Platform: Indeed logo

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Skills Required

service manufacturing efficiency score audit training updating model

Work Mode

On-site

Job Type

Job Description

Our Client: Two -wheeler manufacturing Industry, Position: Territory Service Manager Experience : 2-10 Years Locations : Raipur Chattisgarh, Kanpur Uttar Pradesh, Anantapur andhra pradesh Dealer Business: a) Improve service business of dealer. b) To improve service operational efficiency in workshop to improve customer satisfaction and profitability. 2. Improve PSF Score: a) Improve PSF through service process audit & take corrective actions to improve service standards at workshop. Get involved in specific details, which require immediate attention. b) Contact customers at regular interval by telephone /personal meeting and understand their expectation & take counter measures. Assist the dealers to close the customer complaints with in 48 hours. c) Improve the capability level of dealers service team and give on the job training in areas of product knowledge, service repair standards, special tools, and customer handling skills& customer satisfaction, updating the mechanics knowledge through Competitor model training. 3. Product Quality a) Focus on turnaround time and ensure trouble free vehicles to preowned 2wheeler customers

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Saaki Argus And Averil Consulting
Saaki Argus And Averil Consulting
www.saakiconsulting.com

Recruitment and Consulting

Not publicly listed

Approximately 50 Employees

92 Jobs

    Key People

  • Bola Akinboade

    Managing Partner

  • Debbie Chukwuma

    Senior Consultant

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