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Territory Service Engineer

Territory Service Engineer

Cytiva

3 - 8 years

2 - 4 Lacs

kolkata

Posted:1 day ago| Platform:

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Skills Required

networking diagnostics hematology healthcare customer support customer relationship life sciences ms office biomedical operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

This position reports to the State Service Manager responsible for managing service professional handling West Bengal and the North-Eastern States and is part of the Service Team-East India located in Kolkata and will be fully remote to cover mainly South Bengal region.

In this role, you will have the opportunity to:

Grow along with a leading IVD segment organization
Provide on-site support for our instruments which will lead to advancing healthcare and patient support
Interact with our team of service professionals and other cross function team enhancing knowledge and customer relationship skills.

The essential requirements of the job include:

Education

Diploma or Graduation- Biomedical Engineering (Any subjects with electrical and electronics in curriculum)

Experience along with Background and functional Knowledge.

Three + years on any type of with Basic experience on In-Vitro Diagnostics Equipment (Hematology, Chemistry, or Immunoassay) , Should have knowledge of Networking and Interface related issues. Should be able to work with MS-Office, MS-Teams and networking basics

Problem Solving Skills

Can logically resolve or troubleshoot in times of crisis and leverage expert help. Must have good verbal and written communication skills, preferably in English language.

It would be a plus if you also possess previous experience in:

Can independently handle 1 or more product group (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with timely expert support.
Able to identify application vs. service issues and collaborates to resolve Ability to prioritize customer needs.
Ability to coordinate and collaborate with other functions to achieve client delight.

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Territory Service Engineer