Territory Sales Manager ( Haveri, gadag )

Job Description

Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies Upselling of products and service packs to customers Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills Enterprising & Entrepreneurial skills Leadership and people management skills Basic computer literacy MS Office: Excel, Outlook Appropriate management of escalations Ensure timely resolutions of issues Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution Ability to collaborate and work with large teams Problem Solving ability Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353