Territory Sales Manager - After Market Spares Sales (Raipur)

Purpose:

The role holder plays a pivotal role in driving aftermarket spare sales across the designated geography. The role holder plays a crucial role in managing relationships with the channel partner(s) within a specific geography and provide technical sales support to the channel partners, ensuring they have the necessary knowledge to promote and sell spares and AMC.

Roles & Responsibilities:

• Ensures achievement of sales targets that leads to profitability and growth.
• Co-ordination for on-time delivery spares.
• Collaborate with the service team for effective service delivery to the customers.
• Adequate support to deliver profitable and sustainable business for the allocated geography.
• Manages long-term relationships and ensures high customer satisfaction.
• Drive sales aligned with divisional goals to achieve the set targets through sale of Spares, AMC & Accessories.
• Establishes alliances with the channel partners and the team of dealer/channel partner to drive spare sales and AMCs.
• Build strong customer relationships across the assigned geography to drive spare sales and AMCs.
• Recommend discount pricing for Spares/ Parts in line with ELGi guidelines and timely collections of account receivables.
• Ensure that the inventory of spares and accessories are maintained by the dealers.
• Drive the team of the dealer and support them to achieve the sales targets. Collaborate with service team for revenue thru spare sales from direct customers.
• Build meaningful and mutually beneficial relationship with the dealer principal and the associated team.
• Regularly visit the end customer with the dealer sales/service engineer to foster strong relationship.
• Keep self-updated with the sales processes.
• Coordinate and govern timely collection of payment from customers through dealer team.
• Work closely with the channel partner resources to maintain adequate inventory to meet customer requirements.

Edu Qualification:

• Bachelor's degree in a relevant field such as Business Administration, Marketing, or Engineering.