tellecaller

Job Title:

Tele caller

Location:

VISKO, Indore, Madhya Pradesh

Job Type:

Full-time / Part-time (specify)
Work from Office / Hybrid (specify)

Roles & Responsibilities:

• Handle inbound calls from customers, answer queries and provide information in a timely and professional manner.
• Generate and qualify leads; follow up on leads to convert them into sales or further interest.
• Maintain and update customer database / CRM with accurate records of calls, leads, follow-ups, and sales.
• Meet or exceed daily/weekly/monthly targets (number of calls, conversions, revenue etc.).
• Cross‑sell or upsell additional products/services where possible.
• Provide feedback from customers to the sales or product team to help improve offerings.
• Maintain high levels of customer satisfaction; handle customer objections/complaints and escalate when necessary.
• Collaborate with sales, marketing, and other teams to align calling campaigns and objectives.
• Participate in training sessions to understand product details, scripts, and tele calling best practices.

Qualifications:

• Minimum 12th pass; a graduation is a plus.
• Prior experience in tele calling, tele sales or customer service preferred (but freshers may also be considered if they have good communication skills).
• Excellent verbal communication skills in Hindi and English. Local dialect is a plus.
• Basic computer skills: familiarity with MS Office (Excel, Word) and/or CRM tools.
• Good listening skills, patience, and ability to handle rejection.
• Target‑driven mindset; self‑motivated and able to work independently.
• Punctuality, reliability, good attendance.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person