Posted:22 hours ago| Platform: GlassDoor logo

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Job Type

Full Time

Job Description

Position: Back Office Executive

Company: National Institute Of Home Tutors

Location: Barasat, Duckbunglow More, Kolkata

Working Days: Monday to Saturday

Timings: 10:00 AM to 7:00 PM

Job Role & Responsibilities:

We are seeking a detail-oriented and responsible Back Office Executive to join our team at Metro Institute Home Tutor Consultancy. The core responsibility of the role is online fees collection from guardians.

Key Responsibilities:

Communicate with guardians via phone, WhatsApp, and email regarding fee payments

Maintain accurate records of transactions and follow-up schedules

Coordinate with the accounts and operations team for smooth collection and documentation

Use online payment platforms and tools for fee processing

Provide timely reminders and support to ensure on-time payments

Candidate Requirements:

Minimum Higher Secondary (12th pass); Graduate preferred

Basic computer knowledge and proficiency in using smartphones, Excel, and payment apps

Good communication skills in Bengali and Hindi (English preferred but not mandatory)

Prior experience in fees collection, telecalling, or customer support will be an added advantage

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • Fixed shift
  • Weekend availability

Supplemental Pay:

  • Performance bonus

Experience:

  • Communication skills: 1 year (Preferred)

Work Location: In person

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