Posted:14 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and well-spoken Telecaller to join our team. The Telecaller will be responsible for handling outbound/inbound calls, generating leads, explaining products/services, maintaining client relationships, and achieving set targets.

Key Responsibilities:

  • Make outbound calls to potential customers and explain products/services.
  • Handle inbound queries from customers and provide appropriate solutions.
  • Maintain records of calls and customer information in the database.
  • Follow up with leads/customers to ensure successful conversion.
  • Meet daily/weekly/monthly calling and sales targets.
  • Provide accurate information and resolve customer concerns in a professional manner.
  • Build and maintain positive relationships with clients for long-term business.
  • Share feedback with the team for improving customer satisfaction and processes.

Required Skills & Qualifications:

  • Proven experience as a telecaller, telesales representative, or similar role.
  • Excellent communication and interpersonal skills.
  • Ability to handle rejection and remain positive.
  • Strong negotiation and convincing skills.
  • Basic computer knowledge (MS Office, CRM tools).
  • Ability to work in a target-driven environment.
  • High school diploma/graduate (preferred).

Work Environment:

  • Work from office
  • Rotational shifts depending on business needs.

Job Type: Full-time

Pay: ₹9,517.12 - ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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