About the job: Client Servicing Executive Job Description: Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives. Key Responsibilities: Act as the primary point of contact for clients, ensuring their needs are met in a timely and satisfactory manner. Manage and resolve customer inquiries and complaints with a focus on providing excellent service. Build and maintain strong, long-lasting client relationships through effective communication and problem-solving. Coordinate with internal teams (operations, technical, and field teams) to ensure smooth service delivery and client satisfaction. Handle service requests, follow up on service status, and ensure timely completion of jobs. Provide timely and accurate reports on client interactions, feedback, and concerns to management. Assist in identifying areas for service improvement based on client feedback. Collaborate with the sales team to identify and grow opportunities within the existing client base. Meet and exceed client service KPIs, ensuring a high level of client satisfaction. Requirements: Proven experience in client servicing, customer support, or a similar role. Strong communication and interpersonal skills. Ability to handle difficult clients and resolve conflicts in a professional manner. Ability to multitask, prioritize, and manage time effectively. Basic knowledge of service-oriented industries and client management. Proficient in MS Office (Word, Excel, PowerPoint) and CRM software is an advantage. Ability to work in a fast-paced environment and adapt to changing client needs. Compensation & Benefits: Incentives: Attractive Monthly and Quarterly Incentives based on performance. Benefits: Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance provided to all employees. Competitive salary package with growth opportunities within the company. Why Join Easyfix Handy Solutions? Easyfix Handy Solutions India Pvt. Ltd. is a market leader in providing professional handyman and maintenance services across India. We pride ourselves on delivering reliable and efficient service to our clients. Joining our team means being part of a growing organization that values customer satisfaction and fosters a positive and rewarding work environment. If you are a motivated individual with a passion for customer service and are looking to grow with a dynamic company, we would love to hear from you! Location: Sector 44, Gurugram Shift: Morning Shift (Flexible Hours) Organization: Easyfix Handy Solutions India Pvt. Ltd. Join Date: Immediate Joiner Preferred Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 3,00,000 /year Experience: 0 year(s) Deadline: 2025-07-22 23:59:59

About the job: Job Title: Client Service Representative Location: Sector 44, Gurugram Organization: Easyfix Handy Solutions India Pvt. Ltd. Shift: Morning Shift Join Date: Immediate Joiner PreferredAbout Us Easyfix Handy Solutions India Pvt. Ltd. is a leader in providing professional handyman and maintenance services across India. We are committed to delivering timely, efficient, and high-quality services that enhance customer satisfaction and trust.Job Summary We are looking for a motivated and client-focused Client Service Representative to serve as the primary liaison between our clients and internal teams. This role requires excellent communication skills, a problem-solving mindset, and a passion for ensuring client satisfaction and service excellence.Key Responsibilities Serve as the first point of contact for clients regarding service needs and inquiries. Manage service requests and coordinate with internal teams (technical, operations, field) to ensure timely execution. Handle customer feedback and resolve issues in a professional and empathetic manner. Maintain long-term client relationships through regular follow-ups and service excellence. Keep accurate records of interactions, feedback, and follow-up actions in CRM tools. Provide timely status updates to clients and ensure closure of service tickets. Collaborate with sales and operations to identify growth opportunities within existing accounts. Continuously strive to meet and exceed KPIs for customer satisfaction and service delivery.Requirements Prior experience in customer service, client servicing, or a similar client-facing role. Excellent verbal and written communication skills. Strong interpersonal and conflict-resolution abilities. Able to manage multiple tasks in a fast-paced environment. Proficient in MS Office (Word, Excel, PowerPoint); experience with CRM software is a plus. Familiarity with service delivery processes in maintenance or handyman services preferred.Compensation & Benefits Competitive salary based on experience and qualifications. Attractive Monthly and Quarterly Incentives. Provident Fund (PF), Employee State Insurance (ESI), and Health Insurance. Opportunities for learning, development, and career growth.Why Join Easyfix? At Easyfix, we believe in building a customer-first culture with empowered teams and a positive work environment. Join a fast-growing organization that values your contributions and offers real growth opportunities. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,50,000 - 3,00,000 /year Experience: 1 year(s) Deadline: 2025-06-21 23:59:59

About the job: Company: EasyFix Handy Solutions India Pvt. Ltd. Location: Bangalore Experience: 15 years Industry: Facility Management / Field Operations Employment Type: Full-TimeJob Description: EasyFix is hiring a proactive and driven Zonal Head to manage operations in Bangalore. The role involves leading service delivery, supervising technician teams, resolving client issues, and ensuring smooth day-to-day functioning of the zone.Key Responsibilities: Oversee daily operations and service delivery across Bangalore. Lead and manage on-ground technician teams. Resolve client escalations and maintain service quality. Travel extensively for field supervision and vendor coordination. Track KPIs and generate zonal performance reports.Requirements: 15 years of experience in field/zonal operations. Strong leadership and team-handling skills. Proficiency in MS Office; CRM knowledge is a plus. Graduate (MBA preferred). Willingness to travel frequently.What We Offer: Performance-based incentives PF, ESI, and Health Insurance Fast-track growth opportunities Supportive and dynamic work environment Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,50,000 - 5,60,000 /year Experience: 1 year(s) Deadline: 2025-06-17 23:59:59

About the job: Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Andhra Pradesh Language: Tamil, Telugu, Malayalam, Kannada (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview: Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a City Manager, you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities: Training and DevelopmentSourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team.Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics.Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. Day-to-Day OperationsMonitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT).Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. Team CoordinationWork closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications and Skills: Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: ₹ 3,50,000 - 5,50,000 /year Experience: 2 year(s) Deadline: 2025-07-22 23:59:59

About the job: Job Title: Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview: Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager, you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities: 1. Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. 2. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. 3. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications and Skills: Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,50,000 - 5,50,000 /year Experience: 1 year(s) Deadline: 2025-07-16 23:59:59

About the job: Job Title: People Trainer Field Operations Supervisor Locations: Bengaluru, Hyderabad and Mumbai Language: Tamil, Telugu, Malayalam, Kannada, or Marathi (ex. Hindi and English as per the region) Shift: Morning Shift (Flexible Hours) Experience: Minimum 01 year (relevant field) Company Overview: Easyfix Handy Solutions India Pvt. Ltd. is a trusted name in providing professional handyman services across India. We are committed to delivering excellence, innovation, and reliable solutions to our customers. Join us in creating a transformative impact in the handyman service industry. Role Overview: As a People Trainer - City Manager, you will play a vital role in developing and enhancing the capabilities of our technician workforce. This role combines talent sourcing, skill training, and operational alignment to ensure our teams meet performance metrics and deliver top-notch services. You will be the cornerstone in ensuring seamless operations across hotspot cities and maintaining service excellence. Key Responsibilities: 1. Training and Development Sourcing and Onboarding: Identify, source, and onboard technicians with the right attitude and skills to join the Easyfix team. Training on Core Values: Foster a culture of commitment, strong work ethics, and a focus on fulfilling key metrics. Upskilling: Design and conduct training sessions to address skill gaps and provide technicians with the tools and knowledge to upgrade their expertise. 2. Day-to-Day Operations Monitor and address service cancellations, ensuring quick follow-ups to close tasks that are out of the turnaround time (TAT). Collaborate with various team members to identify and resolve issues in hotspot cities, ensuring smooth service delivery. 3. Team Coordination Work closely with cross-functional teams, including project managers, supply management, backend, and operations teams, to ensure alignment and efficient task execution. Qualifications and Skills: Bachelor's degree in a related field (preferred). Proven experience in training, operations management, or team leadership roles. Strong communication, interpersonal, and problem-solving skills. Ability to multitask and work in a fast-paced environment. Proficiency in using operational tools and platforms for tracking and reporting. Why Join Us? Be part of a dynamic and innovative organization. Opportunity to lead impactful initiatives and shape team growth. Work in a collaborative environment that values growth and development. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,50,000 - 5,50,000 /year Experience: 1 year(s) Deadline: 2025-06-20 23:59:59