Tell caller/ Operation Executive

We are Looking a excellent candidate . Minimum 2 years of experience in telecalling, customer service, or operations.

Skill Required.

• Excellent verbal and written communication skills
• Proficiency in MS Office, email communication, and CRM tools
• Ability to multitask, prioritize, and work under deadlines.
• Positive attitude and a customer-focused approach.
• Proficiency in MS Office, Email, and CRM tools.
• Must have Graduation

Job Description

• Make outbound calls to prospective clients and follow up on leads.
• Handle inbound queries and provide detailed product/service information
• Maintain and update the CRM with call logs, follow-ups, and client details.
• Work towards achieving daily and monthly conversion targets.
• Coordinate with internal teams for service delivery and issue resolution.
• Assist in scheduling, tracking, and updating operational tasks.
• Prepare and maintain daily, weekly, and monthly operational reports.
• Follow up with clients for payments, documentation, and feedback.
• Address client queries, complaints, and issues promptly.
• Ensure a high level of customer satisfaction and retention.

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person