Telesales & Operation Executive

Position: Tele Sales & Operations Assistant

Department: Sales & Operations

Location: Kochi

Employment Type: Full-time

About the Role

We are looking for a motivated and dynamic Tele Sales & Operations Assistant to join our team. The role involves connecting with potential clients, generating leads, supporting the sales cycle, and assisting in day-to-day operational tasks. The ideal candidate should have excellent communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced ERP (Enterprise Resource Planning) software environment.

Key Responsibilities

• Make outbound calls to prospective clients to introduce ERP products and services.
• Generate and qualify leads through cold calling, follow-ups, and email campaigns.
• Explain product features, benefits, and solutions to client requirements.
• Schedule product demonstration in the CRM system.
• Achieve weekly and monthly sales/lead generation targets.
• Operations Support
• Assist in coordinating sales operations and documentation.
• Support the implementation team with client follow-ups and query handling.
• Prepare sales reports, performance trackers, and dashboards.
• Ensure smooth communication between clients and internal teams.
• Handle routine administrative and operational tasks as assigned.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Excellent verbal and written communication skills.
• Strong persuasion, negotiation, and relationship-building abilities.
• Ability to work with CRM tools, MS Office (Excel, Word, PowerPoint).
• Good organizational skills and attention to detail.
• Ability to work independently as well as in a team environment.

Key Attributes

• Positive attitude with a willingness to learn.
• Goal-oriented and self-motivated.
• Strong time management and multitasking skills.
• Customer-centric approach.

Job Type: Permanent

Pay: ₹20,000.00 - ₹25,426.64 per month

Work Location: In person