Telesales Officer (TSO)

Job Title:

Job Overview:

We are looking for individuals who are proactive, result-driven, and have strong experience in selling insurance products. You will be instrumental in converting leads into successful sales and driving our business forward.

Key Responsibilities:

• Close insurance sales

  (Health, Life) with existing leads via telecalling.
• Engage with families within the Apollo Healthcare ecosystem to understand their insurance needs and offer suitable product solutions.
• Handle customer queries, provide product details, and ensure the client is fully informed before finalizing the sale.
• Meet and exceed individual sales targets through effective follow-ups and relationship management.
• Build long-term relationships with clients by offering continuous support and addressing any service-related issues.
• Provide a high level of service throughout the sales process, ensuring customer satisfaction and retention.
• Maintain records of all interactions with customers, providing regular updates on progress and sales pipeline.
• Collaborate with the sales team and management to ensure that targets are consistently achieved.

Requirements:

• Proven experience of 1-3 years working with an insurance company or digital insurance aggregators.
• Strong understanding of health, life, and general insurance products.
• Fluency in English is required
• Excellent communication, negotiation, and interpersonal skills.
• Experience with telecalling and face-to-face meetings to close sales.
• Goal-oriented and capable of meeting sales targets and deadlines.
• Strong customer service orientation and problem-solving skills.
• Must be proactive, self-motivated, and able to work independently.
• Ability to build rapport and maintain long-term client relationships.
• IRDAI certification (preferred, but not mandatory).

Benefits and Incentives:

• Performance-based incentives with the potential for substantial earnings.
• Opportunity to be deputed as a Specified Officer with IRDAI, enhancing your professional credentials.
• Exceptional career growth prospects within the Apollo Healthcare ecosystem.

A supportive and dynamic work environment.