Telesales Executive

Job Description

Job Description: Platinumrx.in is seeking motivated and sales-driven individuals for the role of Inside Sales Executive. The position will involve a blend of inbound and outbound sales efforts, including interactions through phone calls and WhatsApp chats, with minimal involvement in support functions. We are looking for dynamic professionals who can effectively engage with customers, understand their needs, and close sales, contributing to the growth of our e-pharmacy platform. Responsibilities: - Handle Inbound & Outbound Sales: Manage both incoming and outgoing calls, as well as WhatsApp chats, to provide potential customers with product information and convert leads into sales. - Sales-Focused Conversations: Achieve sales targets by clearly explaining the benefits of PlatinumRx’s products, especially in the chronic medication segment, and securing purchases. - Build Customer Relationships: Establish trust with customers, ensuring they have a smooth and informative purchasing experience. - CRM Management: Accurately log customer data, interactions, and sales in the company’s CRM. - Collaborate with Team: Work with the sales team to optimize processes and reach collective sales goals. - Sales Track Record: Demonstrated ability to meet or exceed sales targets in a fast-paced environment. - Customer-Centric: Strong interpersonal and communication skills to effectively engage and persuade customers. - Tech-Savvy: Comfortable using CRM tools and other digital platforms to manage sales and customer data. Skills Required: Good Communication Skills Experience: 1-2 years of experience in inside sales, call center, or a related field, preferably in an e-pharmacy. Language Skills: Fluency in at least two languages—Hindi, English, Kannada, Telugu, or Bengali. Working hours: 10am to 7pm IST - Monday through Sunday - 6 days a week. (Working hours will be tweaked based on the business needs)